Everywhen Burgess Hill, England, United Kingdom

Operational Business Lead

Everywhen Burgess Hill, England, United Kingdom

5 days ago Be among the first 25 applicants

Are you looking to take the next step in your insurance career? Do you have a keen eye for operational excellence and leadership? If so, this brand new opportunity as an Operational Business Lead could be the perfect career move for you.

Joining us as an Operational Business Lead means you’ll benefit from a positive, supportive and well established team within the UK’s largest independent Insurance Brokers. We reward talent with a competitive salary and bonus structure, as well as a comprehensive suite of employee benefits outlined below. This is a hybrid role based from Burgess Hill or Sutton.

About The Operational Business Lead Role

As Operational Business Lead, within Specialist and Wholesale division within the Professional indemnity space you will play a pivotal role co-ordinating the daily operations of our business, ensuring high-quality service delivery across teams and driving continuous improvement. This is an ideal role for someone who is passionate about operational effectiveness, people development, and contributing positively to the success of a thriving organisation.

Key Responsibilities – Operational Leadership & Process Improvement

• Reporting into the operations manager of Professional Indemnity in overseeing daily activities and helping deliver operational change.
• Maintaining and driving efficiencies across the professional indemnity offices in the South
• Lead, inspire and support operational teams to deliver the highest levels of client service and efficiency.
• Identify opportunities for process improvement, risk mitigation and operational excellence within the business.
• Collaborate with key stakeholders to design and implement best practices aligned with strategic business goals.
• Oversee daily operational performance metrics and report on progress to senior management.
• Support change management initiatives that enhance team effectiveness and the client experience.
• Ensure compliance with all relevant industry regulations and company policies.
• Champion a culture of inclusion, respect and continuous professional development across your teams.
  
  

• Must be a strong communicator who can be flexible and adapt to a fast-paced environment which is constantly evolving and moving forward
• Experience working in the Insurance sector, ideally within Operational or Leadership roles.
• Strong understanding of operational processes and best practices within a regulated financial environment.
• Knowledge of Professional indemnity would be advantageous but not essential.
• Exceptional communication skills with the ability to motivate and engage colleagues at all levels.
• Proactive, positive approach; able to use initiative to drive improvements and problem-solve.
• Experience of managing change and supporting teams through periods of transition.
• High levels of integrity
• Strong IT skills with Acturis knowledge preferable
• Occasional travel to London for meetings may be required
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Insurance

Referrals increase your chances of interviewing at Everywhen by 2x

Sign in to set job alerts for “Operational Specialist” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Brighton, England, United Kingdom 27 minutes ago

Uckfield, England, United Kingdom 3 weeks ago

Brighton, England, United Kingdom 3 days ago

Lower Kingswood, England, United Kingdom £22,925 - £25,623 15 hours ago

Crawley, England, United Kingdom 2 weeks ago

Redhill, England, United Kingdom 1 week ago

Crawley, England, United Kingdom 1 day ago

Horsham, England, United Kingdom 1 week ago

Lewes, England, United Kingdom 3 weeks ago

Crawley, England, United Kingdom 2 weeks ago

West Sussex, England, United Kingdom 1 day ago

Haywards Heath, England, United Kingdom 7 hours ago

Little London, England, United Kingdom 1 day ago

East Sussex, England, United Kingdom 1 day ago

Payment Operations Specialist (Part-Time/Flexible Hours)

Brighton, England, United Kingdom 5 months ago

Brighton, England, United Kingdom 1 day ago

Gatwick, England, United Kingdom 2 weeks ago

Little London, England, United Kingdom 4 days ago

Horsham, England, United Kingdom 2 weeks ago

Reservations Executive - Travel / B Corp

The City Of Brighton And Hove, England, United Kingdom 2 weeks ago

Little London, England, United Kingdom 1 week ago

Brighton, England, United Kingdom 1 week ago

Team Leader / Technical Support Executive

Caterham, England, United Kingdom 10 hours ago

East Sussex, England, United Kingdom 2 weeks ago

Leatherhead, England, United Kingdom 1 week ago

Redhill, England, United Kingdom 1 week ago

Hailsham, England, United Kingdom 1 month ago

Immunisation Team Administrator (Uckfield)

Uckfield, England, United Kingdom 3 days ago

South East, England, United Kingdom 2 days ago

Dorking, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.