Operational Resilience Analyst

AJ Bell Manchester, England, United Kingdom

We are looking for an Operational Resilience Analyst to join our first line assurance oversight team. The team works closely with business units to map and test dependencies, ensuring resilience and good outcomes for our customers.

Responsibilities

• Own and maintain resilience mapping workbooks ensuring they remain current and complete.
• Support the Operational Resilience Manager in reviewing impact tolerances, collating relevant metrics, and documenting findings.
• Lead scenario testing activities, including delivery slides, desktop exercises, data analysis and simulation, ensuring all material is accurate and complete.
• Assist in the design of resilience targets in collaboration with Technology Services.
• Document lessons learned and vulnerabilities following scenario testing or real disruption and present findings to senior stakeholders.
• Maintain and monitor resilience‑related policies, procedures and response plans.
• Produce clear operational metrics and reporting in various formats each month.
• Collect and document third‑party supplier resilience assurance, escalating effectively where gaps exist.

Qualifications

• Minimum of 3 years experience in financial services in an oversight or assurance role.
• Highly organised with a strong sense of governance.
• Ability to work independently and as part of a team.
• Excellent written and verbal communication, influencing stakeholders across the business.
• Proactive, forward‑thinking, anticipating deadlines without prompting.
• Strong ownership and genuine interest in resilience and strengthening contingency planning.

About AJ Bell

AJ Bell is one of the fastest‑growing investment platform businesses in the UK, offering award‑winning solutions to advisers and DIY investors. We have over 620,000 customers managing £96.1 billion of assets. We are listed on the London Stock Exchange, a FTSE 250 company headquartered in Manchester with offices in London and Bristol.

What We Offer

• Competitive starting salary
• 25 days holiday, increasing up to 31 days with length of service plus holiday buy‑sell scheme
• Matched pension contributions up to 6 %
• Discretionary bonus scheme
• Annual free share award scheme
• Buy‑As‑You‑Earn (BAYE) scheme
• Health cash plan / private healthcare & dental
• Free on‑site gym and classes
• Employee assistance programme
• Bike loan scheme, travel season ticket loan, paid time off for volunteer work, charitable giving opportunities
• Enhanced maternity, paternity and shared parental leave
• Parking at Exchange Quay (subject to availability)
• Personal development programmes, professional qualification support, technical training and talent development programmes
• Peer recognition scheme, monthly leadership breakfasts and lunches, casual dress code
• Access to sponsorship deals and social events calendar

Hybrid Working

We offer a hybrid model with 3–4 days per week in the office. New hires spend the first three months full‑time in the office to build relationships.

Equal Employment Opportunity

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, disability, marital status or any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.