Operational Resilience Framework Senior Manager
5 Days Old
Operational Resilience Framework Senior Manager
3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
End Date
Thursday 12 June 2025
Salary Range
£83,411 - £98,130
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
Operates as a senior level functional specialist providing effective leadership to team members and contributing to the strategic direction of the function.
Will have significant and in depth knowledge of the discipline and how to successfully implement principles and processes to lead effective operational activities.
Is an effective communicator who is able to translate complex processes and risks into plain English to ensure operational activities are understood by business colleagues and senior leaders.
May possess deep technical skills in specific elements of the discipline.
Job Description
JOB TITLE: Operational Resilience Framework Senior Manager
SALARY: £83,411 - £98,130
LOCATIONS: Bristol, Edinburgh, Glasgow, Leeds, Manchester or Halifax
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days) at one of the office sites above
About This Opportunity
Ready to make a real impact? As the Senior Manager for the Frameworks team, you’ll play a crucial role in maturing the Operational Resilience Important Business Service (IBS) and Important Business Process (IBP) Frameworks, enabling the Group to better prevent, adapt, respond to, recover, and learn from operational disruptions. This role is key to delivering on our Grow, Focus, and Change ambition, as well as our overall purpose.
You’ll be accountable for designing, embedding and continually enhancing the Operational Resilience Frameworks across the Group. This includes the definition and construct of the IBP and IBS Frameworks, agreed ownership model, the approach to the mapping of IBPs and IBS, the Impact Tolerance framework and the Customer Treatment Strategies and Market Treatment Strategies approach. We seek an outstanding candidate, motivated by our values, who will provide leadership both internally and externally. Leading a team of experts, you'll influence across the Group.
As a leader, you strive for colleague development and growth, championing talent for today and the future. You'll create psychological safety and trusted environments where colleagues can thrive.
The successful candidate will:
- Own the Operational Resilience Frameworks and the supporting enterprise-wide guidance and awareness.
- Guide Business Units to identify their most Important Business Services and Important Business Processes, supporting them to embed the frameworks within their Business Units.
- Define and maintain the approach to mapping of critical and non critical asset for IBPs and IBSs.
- Own the approach for defining Impact Tolerances and supporting the Business to own and deliver for their IBSs.
- Define the approach to Customer Treatment Strategies and be responsible for developing and defining Market Treatment strategies.
- Understand customer impact post events, and understand how any triggers may require changes within the frameworks.
- Drive automation and enhancements across the frameworks, in line with the Operational Resilience Tooling strategy.
- Lead Business Unit collaboration through routine sessions and run the monthly Practitioners Interlock.
- Understand the PRA and FCA regulatory expectations, ensuring this is embedded within the Frameworks.
- Lead colleagues and build a high-performing team, enabling them and the Group to have more of our best days, every day.
If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.
What You’ll Need
- Experience in developing and implementing resilience strategies and frameworks across a large financial services organisation.
- Strong understanding of UK Operational Resilience regulation.
- Experience in applying the latest thinking to new business problems or creative solutions to traditional issues.
- Experience writing papers for both the Board and the regulators.
- Excellent leadership, collaboration, and communication skills at all levels.
- Understands complex issues quickly, with the ability to explain sophisticated topics in a succinct manner and have experience of pitching to senior executives.
- Familiarity with agile methodologies, tools, and ways of working, with experience using ServiceNow and Fusion.
- A network of Operational Resilience peers across the industry.
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing
Referrals increase your chances of interviewing at Lloyds Banking Group by 2x
Get notified about new Senior Operations Specialist jobs in Trinity, Scotland, United Kingdom.
Dundee, Scotland, United Kingdom 2 weeks ago
Dundee, Scotland, United Kingdom 16 hours ago
Dundee, Scotland, United Kingdom 45 minutes ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr- Location:
- City Of Edinburgh, Scotland, United Kingdom
- Salary:
- £60,000 - £80,000
- Category:
- Management & Operations
We found some similar jobs based on your search
-
5 Days Old
Operational Resilience Framework Senior Manager
-
City Of Edinburgh, Scotland, United Kingdom
-
£60,000 - £80,000
- Management & Operations
Operational Resilience Framework Senior Manager 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. End Date Thursday 12 June 2025 Salary Range £83,411 - £98,130 We support flexible working – click here for more information on flexible working options Flexible Working...
More Details -
-
19 Days Old
Operational Resilience Framework Senior Manager
-
Halifax, England, United Kingdom
-
£60,000 - £80,000
- Management & Operations
The Senior Manager for the Frameworks team will play a crucial role in maturing the Operational Resilience Important Business Service (IBS) and Important Business Process (IBP) Frameworks. The role is key to delivering on our Grow, Focus, and Change ambition, as well as our overall purpose.
More Details -
-
19 Days Old
Operational Resilience Framework Senior Manager
-
City Of Edinburgh, Scotland, United Kingdom
-
£60,000 - £80,000
- Management & Operations
The Senior Manager for the Frameworks team will play a crucial role in maturing the Operational Resilience Important Business Service (IBS) and Important Business Process (IBP) Frameworks. The role is key to delivering on our Grow, Focus, and Change ambition, as well as our overall purpose.
More Details -
-
19 Days Old
Operational Resilience Framework Senior Manager
-
Bristol, England, United Kingdom
-
£60,000 - £80,000
- Management & Operations
The Senior Manager for the Frameworks team will play a crucial role in maturing the Operational Resilience Important Business Service (IBS) and Important Business Process (IBP) Frameworks. The role is key to delivering on our Grow, Focus, and Change ambition, as well as our overall purpose.
More Details -
-
19 Days Old
Operational Resilience Framework Senior Manager
-
Manchester, England, United Kingdom
-
£60,000 - £80,000
- Management & Operations
The Senior Manager for the Frameworks team will play a crucial role in maturing the Operational Resilience Important Business Service (IBS) and Important Business Process (IBP) Frameworks. The role is key to delivering on our Grow, Focus, and Change ambition, as well as our overall purpose.
More Details -
-
19 Days Old
Operational Resilience Framework Senior Manager
-
Leeds, England, United Kingdom
-
£60,000 - £80,000
- Management & Operations
The Senior Manager for the Frameworks team will play a crucial role in maturing the Operational Resilience Important Business Service (IBS) and Important Business Process (IBP) Frameworks. The role is key to delivering on our Grow, Focus, and Change ambition, as well as our overall purpose.
More Details -
