TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring:

We’re looking for a Operational Resilience Risk Consultant to join our growing Risk and Compliance team.

As part of the Operational Risk and Resilience team and reporting to the Head of Operational Risk and Resilience, the Operational Resilience Risk Consultant plays a key role in the development, embedding and management of the FCA Operational Resilience and DORA programmes at TransUnion Europe.

Sitting in the Second Line Assurance function the role holder provides ongoing expert advice and oversight to ensure Operational Resilience is managed effectively, to meet the requirements of the FCA regulations, DORA and other relevant standards and best practice. This involves engagement with wider resilience and regulatory stakeholders to drive development and improvement of Operational Resilience management and culture, in alignment with our business strategy and risk appetite.

Day to Day You’ll Be:

• Independently own the successful delivery of parts of the TU Europe Operational Resilience programme to a high standard and to ensure compliance with the FCA regulatory requirements and DORA.
• Drive the Operational Resilience change agenda, building productive relationships with key partners across the business, to deliver improvements and reduce operational risk.
• Build productive relationships with colleagues and peers within other assurance teams (e.g. Compliance, Legal, Data Governance, Security, Operational Risk, Issue Management etc.) to ensure data sharing and maximum efficiency of assurance processes and create a ‘joined-up’ approach to Operational Resilience.
• Facilitate and support stakeholders at various levels within the Europe business to complete the quarterly global Business Continuity programme requirements.
• Contribute to the development of detailed assessment scenarios that critically evaluate the business’s ability to recover from a short and long-term business disruption.
• Facilitate the planning, organization and performance of site-based and business-wide testing of Operational Resilience plans to ensure effectiveness of plans against an agreed testing calendar.
• Prepare and maintain accurate and complete documentation that records the completion and output from testing activity.
• Prepare high-quality papers, reports, and MI dashboard outputs for risk and resilience governance committees and forums.
• Support the preparation of high-quality documentation to share with external parties such as regulators, clients and auditors.
• Currently operating within an Operational Resilience and /or Risk Management function of a FCA regulated firm.
• Current working knowledge of the UK financial services sector and FCA Operational Resilience regulation.
• Current working knowledge of the DORA regulation.
• Experience of working with enterprise Operational Resilience and/or DORA tooling.
• Aptitude for learning, problem-solving and quickly understanding new and complex information.
• Methodical, thorough and diligent, with strong attention to detail and strong documentation and report writing and presentation skills.
• Experience of preparing papers for, and presenting at, governance committees
• Effective organisational and time management skills to be able to manage completion of multiple activities tasks within set deadlines.
• Confident interpersonal and communications skills with internal and external stakeholders at all levels, both orally and in writing.
• Experience of obtaining, analysing and explaining data to provide meaningful insights.
• Ability to use standard Microsoft products to a high standard, including Outlook, Excel, Word, and PowerPoint.
• Flexible with ability to work outside core working hours for incident response activities when necessary.
• Knowledge of data management environments to be able to make critical observations and drive continual improvement.
• Good understanding of data protection regulation regimes, such as UK General Data Protection Regulation and the Data Protection Act 2018

Impact You'll Make:

What’s In It For you?

At TransUnion you will be joining a friendly, forward thinking global business.

As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days’ annual leave + bank holidays (increasing with service)
• Global paid wellness days off + a bonus day off to celebrate your birthday
• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
• Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion – a place to grow:

If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.

We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together.

Flexibility at TU:

We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:

At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com

Interview & Hiring Process:

Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.

#LI-Hybrid role Leeds / London

Find out more about Life At TU UK:

https://twitter.com/TransUnionUK

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting and Financial Services

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