AECOM Manchester, England, United Kingdom

Operations Director

AECOM Manchester, England, United Kingdom

Company Description

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities.

Job Description

As AECOM’s Operations Director for the energy infrastructure programme, you will have direct accountability for the financial performance of the business unit within the Environment + Energy (E+E) business line in the UK&I region. This programme comprises a portfolio of projects being delivered under a unified framework and includes employees fully allocated to its delivery.

Working closely with the E+E Operations Director, Energy Business Unit Director, Energy Operations Director, and programme leadership, you will drive performance by mitigating risks and maximising opportunities to grow and continuously improve the programme's key performance metrics - Net Revenue, Labour Contribution %, EBITA %, Operating Cash Flow, and Enterprise Capabilities Hours as a % of Direct Labour Hours.

Key Responsibilities:

• Ethics & Compliance | Implementing and ensuring compliance with AECOM Ethics & Compliance policies and procedures.
• SH&E | Lead by example by visibly driving SH&E culture and ensuring effective implementation of SH&E policies and procedures.
• Technical Excellence & Quality | Act as a technical excellence champion and work closely with the Energy digital lead, alongside programme leadership to ensure the right client solutions, are delivered on time, cost, and to professional, quality, and legislative standards every time.
• Financial Plan | Responsible for developing and implementing the programme financial plan and outlook with Energy and E+E leadership.
• Business Performance | Achievement of the annual financial business plan and outlook; continuously monitor actual performance vs the plan / outlook and taking proactive action to mitigate issues and maximise opportunities.
• Bidding | Support the WAP/WAF pricing process within the programme by contributing directly to the development and execution of scopes of work alongside the commercial manager.
• Risk & Opportunities Management | Develop a culture within programme where both risks and opportunities to EBITA and cash flow are proactively identified, assessed, and managed.
• Project Governance | Ensure control of project delivery through the implementation of consistent and effective Healthy Starts, Contract, Bid and Project reviews, Risk Management, and achievement of project data quality metrics.
• Project Manager Development | Work with E+E Operations to ensure effective training is in place to develop confident, and commercially and operationally astute project directors and managers.
• Commercial Management | Responsible for proactively identifying and rectifying problem projects and working with the E+E and programme Commercial team to drive effective and consistent change management processes and resolve commercial disputes with clients.
• Sources of Revenue | Responsible for the maintaining the accuracy of the Sources of Revenue for the programme - by ensuring that all task orders are accurately recorded in Salesforce at all times, and live projects have the correct NSR backlog, forecast end dates, and phasing profiles.
• Resourcing Strategy | Support the E+E Resourcing Lead with the development and implementation of an appropriate sustainable resourcing strategy for the programme e.g. through internal workshare, EC centres, timesheet contractors, and permanent hires.
• SG&A Control | Proactively control and manage non labour SG&A costs such as travel, recruitment fees, and indirect procurement.

Come grow with us.

Let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days.

Qualifications

Ready to push the limits of what’s possible?

• Bachelor’s degree in a relevant discipline (engineering, finance, business etc.) preferred
• Operational and business acumen, demonstrated through previous experience e.g. from project delivery, client account / framework management, operations, commercial, finance or P&L management.
• Team player who demonstrates a record of championing AECOM’s values and leadership behaviours and building relationships as a trusted business partner.
• Critical thinker who can solve complex problems, challenge the status quo in any aspect of the business, and successfully identify and deliver initiatives to drive continuous improvement.
• Ability to build relationships with, and positively influence, stakeholders across AECOM’s global business and at all levels.
• Acts as a mentor to others to help improve their understanding of what is needed and why to drive business performance

We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at ReasonableAccommodations@aecom.com

AECOM is an Equal Opportunity Employer and we are committed to creating a diverse and inclusive environment for all employees.