Overview

Operations Manager

Harkaye Core Talent is working exclusively with a leading firm to recruit an experienced Operations Manager. This is a fantastic opportunity to join a forward-thinking and ambitious business, playing a pivotal role in managing and improving their operational processes.

The ideal candidate will be a strong project manager with excellent organisational and leadership skills. You will be responsible for streamlining workflows, implementing systems, and ensuring operational excellence across the business.

This is a hybrid role requiring three days a week in the London office, with flexibility to work from home for the remaining days.

The Role

As Operations Manager, you will:

• Lead and oversee all operational functions to support business goals and client needs.
• Manage workflows, timelines, and resources to ensure seamless delivery of projects.
• Oversee case management systems, introducing new tools and refining existing processes.
• Act as a key point of contact between leadership, internal teams, and external suppliers.
• Ensure compliance and manage risk registers, policies, and procedures.
• Oversee billing accuracy and support financial reporting.
• Provide operational support to senior stakeholders and assist with strategic planning.
• Build and maintain strong relationships with key internal departments, including HR, Marketing, IT, and Finance.

About You

We are looking for a candidate who can demonstrate:

• Proven experience in an operational management position, ideally within a professional services environment.
• Strong project management skills with the ability to manage complex deadlines.
• Excellent stakeholder management and communication skills.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and case management systems.
• A solutions-focused mindset and the ability to work under pressure.
• High attention to detail, professionalism, and discretion.
• A proactive, motivated, and adaptable approach.

The Offer

• Competitive salary package with bonus potential.
• Hybrid working arrangement (3 days in office, 2 days remote).
• Opportunities for professional growth and career progression.
• Comprehensive benefits package, including pension, private healthcare, and wellness perks.

If you are an experienced Operations Manager looking to take the next step in your career, we would love to hear from you.

Apply today or contact Harkaye Core Talent for a confidential discussion about this role.