Operations Support Specialist - 12 Month FTC

New Yesterday

About Profitero

Profitero is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action to fuel profitable growth. Our technology monitors 80+ million products daily, across 1200+ retailers and 70+ countries, helping brands optimise search placement, product content, pricing, stock availability, reviews and more. News outlets, including Good Morning America, The Wall Street Journal and Ad Age frequently cite and trust Profitero as a source of data for their stories. Now’s an exciting time to join our fast-growth business.

Profitero+ joined Publicis Groupe (a $13 billion global marketing services and technology company) as a standalone commerce division, infusing our business with significant product development resources and investment. while giving our employees an incredible launchpad for their careers. Profitero’s tech and data combined with Publicis tech, data and activation services positions us to be a true end-to-end partner for helping brands maximise eCommerce market share and profits.

Come be a part of our fast-paced, entrepreneurial culture and next stage of growth.

Location: Hybrid role based in Winnersh Triangle (Reading), 3 days in the office (M/T/W).

This is a 12-month fixed term contract role.

Overview

The Operations Support Specialist (Fixed Term Contract) is responsible for the operational support tasks which underpin our software, and ensures our client accounts work in a manner which meets their objectives

This role is tasked with ensuring account excellence for the duration of the contractual life cycle, in relation to a prescribed sub-set of tasks

Responsibilities:

Operations management for recurring change requests

Operational organisation, planning and monitoring

Risks and issue management

Change control and ad hoc requests

Process improvement and value-added services

Qualified candidates will possess:

Education & Experience

Skills & Abilities

Aptitudes

Behavioural

Performance

Contacts

Project office team, Sales team, Account Management team, Insights team, Product team, Data Acquisition team, Data Enrichment team, QA team

In addition, the following will be an advantage:

The above lists are not exhaustive and the job holder is required to undertake such duties as may reasonably be requested within the scope of the post.

Why you want to work at Profitero:

We want our employees to have an opportunity to share in the success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.

We hire only the best and provide the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.

Our package include; competitive base salary; attractive bonus; employee healthcare; life assurance; group income protection; dental care plan; eye care scheme; 24 hour on-line GP; company pension; cycle to work scheme; 25 days off + bank holidays + birthdays off; reduced gym membership; social events; employee referral scheme; personal development plans; Profitero Hero scheme; flexible working hours.

Profitero is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.

Be part of a company on forefront of eCommerce revolution where you will learn a lot and be a catalyst to turbo-charging your skills, experience and career

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Location:
Wokingham, England, United Kingdom
Salary:
£60,000 - £80,000
Category:
Management & Operations

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