Overview

Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers, including prominent names in the Public Sector. This role involves working with a mix of on-premises, private, and public cloud-based systems. Please note this role has the flexibility to be hybrid working or fully remote.

Main Responsibilities

• Apply software updates, and perform technology upgrades
• Conduct installations of new software, and troubleshoot related issues efficiently
• Proactively review metrics, and address potential database performance, and backup concerns
• Communicate professionally with customers, and provide innovative solutions
• Collaborate within the team, share workloads, and foster a supportive environment

Qualifications

Essential Skills/Experience:

• Experience with Oracle Database Management including upgrades for single-instance environments
• Experience in installing and maintaining software on Solaris, Linux, or MS Windows
• Deployment of Apache Tomcat-based web applications, enhancing web services capabilities
• Strong aptitude in direct customer interaction via video, telephone, and email
• Eligibility for UK Security Clearance

Desirable Skills/Experience:

• Expertise in Apache Web Server configuration and management, optimizing web app performance
• Proficiency in Unix shell scripting, streamlining administrative tasks and automation
• Experience in scripted database and software backups and recovery, ensuring data security
• Knowledge of Microsoft IIS Web Server configuration and management
• Understanding of network architecture, bolstering infrastructure expertise

Additional Information

• We are proud of the benefits we offer employees of NEC Software Solutions
• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/ sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A fantastic selection of flexible benefits to suit your individual needs
• We are an employer who cares; an invaluable employee assistance programme which can help in every area of your life
• All colleagues get free access to LinkedIn Learning with 15,000+ courses

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are

We’re NEC Software Solutions (part of global tech giant NEC Corporation). Our software helps communities in emergency response, healthcare, transportation, and public services. We work with governments, hospitals, police forces, housing providers, local authorities and more to help them operate more effectively.