Oracle SCM Cloud Functional Support Consultant

Location: Greater London, United Kingdom (London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, Belfast) – Hybrid

Job Type: Full Time

Role: Oracle SCM Cloud Functional Support Consultant

We are Version 1, an award-winning Oracle Partner with over 700 dedicated Oracle consultants across the US, UK, Ireland, Australia, India and Slovenia who deliver Finance, Supply Chain and HR solutions that underpin digital transformation for our customers' businesses.

Here at Version 1, we are looking for an experienced Oracle SCM Cloud Functional Support Consultant to join our Managed Services Practice. You will work with the latest cloud technology on projects across multiple sectors and industries.

Responsibilities

• Provide day to day application support for a variety of clients.
• Understand SCM business processes and requirements and translate these into system solutions, resolving business issues.
• Resolve support issues and deliver fixes and ongoing improvements for Oracle Fusion SCM modules.
• Gather and document requirements for business changes.
• Work with technical consultants to deliver client requirements.
• Liaise directly with clients to ensure change requests are properly designed, assessed, prioritized, and managed through to completion.
• Assist with transitioning clients into support post-Cloud implementation projects and from competitors.
• Identify persistent problems and address root causes with key stakeholders.
• Provide end-user application and functionality training.
• Support Cloud Quarterly Releases from Impact Assessment through testing and defect support.
• Create test plans and coordinate testing with stakeholders.
• Define and optimize simple yet effective business processes and drive change through negotiation and consensus-building.
• Assist with risk management and change management on projects.

Qualifications

Essential

• Experience as an application support analyst or similar role.
• Experience in Oracle implementations and/or upgrades.
• Experience with SCM modules, including Inventory (Desirable).
• Ability to translate business requirements and design into functional solutions.
• ITIL process knowledge.
• Experienced user of defect tracking systems, including extraction of key data for weekly reporting and KPI tracking.

• Experience in configuring and supporting Smart View reports.
• Experience working with other Oracle modules such as Financials, EPM and Projects.
• Functional and technical problem investigation skills.

Company Description

Version 1 has celebrated over 28 years in Technology Services and is trusted by global brands to deliver solutions that drive customer success. We have strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re an award-winning employer focused on our people.

We’ve received: Innovation Partner of the Year (Oracle EMEA Partner Awards) 2023; Global Microsoft Modernising Applications Partner of the Year Award 2023; AWS Collaboration Partner of the Year - EMEA 2023; Best Workplaces for Women by Great Place To Work UK & Ireland 2023.

Version 1 is a digital-first consultancy offering consulting, implementation, and support services. We value our core principles and support significant growth across our practices.

• Market leader in Oracle ERP and Cloud Applications
• Consulting, implementation, and support services
• ERP Partner of the Year and 10 years as GPTW in Ireland & UK

Additional information

Why Version 1?

• Strong Career Progression and mentorship programs with quarterly Pathways reviews.
• Training budget for accreditations and relevant courses.
• Annual Excellence Awards and recognition platform.
• Comprehensive leave policies and ESG/CSR initiatives promoting diversity and belonging.

• Quarterly performance-related profit share
• Certified Great Place to Work for 10 years
• Flexible remote/hybrid options
• Pension, private healthcare, life assurance

This is hybrid-based with occasional travel to your nearest base office.

This role requires you to have the legal right to live and work in the United Kingdom.

Location: Hybrid with occasional travel.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology and Consulting

Industries

• IT Services and IT Consulting
• Information Services
• Software Development

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