Overview

Wipro Greater London, England, United Kingdom

Oracle Technical Support Engineer

Location: London, UK (potential for remote / hybrid)

Type: Fixed term contract (for 6 or 12 months)

Responsibilities

• Provide end-to-end support for FIS Quantum and Echos treasury management systems
• Maintain static data within the Quantum environment to ensure system integrity
• Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum, including reports and action-based triggers
• Identify and resolve interface issues with bank statements and cashflows
• Configure, troubleshoot, and fix Cash Xplorer functionality
• Support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement
• Learn internal systems to provide comprehensive end-to-end support to users
• Receive, analyze, and prioritize related support tickets
• Provide timely solutions to users
• Document resolution steps and knowledge base articles
• Support system upgrades and patches
• Monitor system performances and recommend improvements

Qualifications / Experience

• Extensive experience with FIS Quantum and Echos treasury management systems
• Hands-on experience in static data maintenance within financial applications
• Proficiency in Oracle/SQL Server database concepts and SQL query authoring
• Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF) in Quantum
• Knowledge of treasury processes including In-House Banking, Cash forecasting, and Intercompany Settlement
• Familiarity with bank statement and cashflow interfaces
• Experience with Cash Xplorer configuration and troubleshooting
• Working knowledge of Golden Gate and Datapipelines technologies
• Understanding of SOX compliance requirements for financial systems
• Experience with FIS support tools including the FIS ticketing system
• This role requires a blend of financial systems knowledge and technical troubleshooting skills to maintain critical treasury management systems and provide exceptional support to business users
• Apply strong Oracle/SQL Server database expertise to maintain system performance

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Technology, Information and Media

Inclusion and Requirements

At Wipro we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. If you need adjustments to our recruitment process, speak to our talent acquisition team who will be happy to support you.

With Wipro you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person’s race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

Just so you know: if your application is successful, we’ll ask you to complete a Background Verification check (BGV).