Mode Search is proud to be partnering with a Luxury Fashion Brand to support them in the search for an Order Entry Coordinator.

A globally recognised luxury fashion house is looking for an Order Entry Coordinator to join its London headquarters. This role is ideal for a highly organised and detail-oriented professional with a passion for systems, process improvement, and team development.

The Role:

• Lead, support, and develop the Order Entry team to ensure accurate and timely order management
• Assign responsibilities, monitor performance, and support the professional development of team members
• Oversee all aspects of order entry and modification, including reorders, POs, shipping terms, and returns
• Collaborate with internal teams including Customer Service, Allocation & Shipping Planning, and Production to optimise order flow
• Ensure production teams have full visibility of orders to support timely planning and manufacturing
• Track inbound operations and proactively address any delays or bottlenecks in the supply chain
• Analyse order status, flag potential issues, and propose solutions to meet business targets
• Deliver clear, concise updates to the Customer Service Manager and cross-functional stakeholders
• Support system and process improvement initiatives and contribute to strategic projects across the wider team

Requirements:

• Minimum 3 years’ experience in a similar order management or operations coordination role
• Strong working knowledge of ERP systems (SAP, AS400) and Microsoft Excel
• Excellent attention to detail and data accuracy
• Proven team leadership skills with the ability to mentor and coordinate effectively
• Strong communication skills and the ability to work cross-functionally
• Fluent in English and Italian (both written and spoken)
• Analytical mindset, problem-solving abilities, and a proactive approach to improving performance
• Comfortable working in a fast-paced, high-volume environment

Location: Central London (hybrid) 4 days in the office, 1 day from home.

To apply, please send your CV to info@modesearch.co.uk or click the apply button.

Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

We look forward to hearing from you!