Join to apply for the Partner Journal Operations Specialist role at Frontiers

Join to apply for the Partner Journal Operations Specialist role at Frontiers

Get AI-powered advice on this job and more exclusive features.

Who We Are

We are on a mission to make all science open, enabling the research community to develop thesolutions we all need to live healthy lives on ahealthy planet.

Who We Are

We are on a mission to make all science open, enabling the research community to develop thesolutions we all need to live healthy lives on ahealthy planet.

Frontiers is one of the world’s largest and most impactful research publishers, dedicated to making peer-reviewed, quality-certified science openly accessible. Our articles have been viewed 4 billion times, reflecting the power of research that is open for all.

Follow the links below to learn more about our work.

www.frontiersin.org/about/annual-reports

www.youtube.com/watch?v=87ejFfnQzko

What We Can Offer You

At Frontiers our working model for new roles is hybrid, offering flexibility to work from home while staying connected through our office hubs in key locations. This approach reflects our commitment to productivity, trust, and a collaborative team culture.

We provide a range of benefits across our global locations, including but not limited to:

• 4 additional wellbeing days in addition to existing annual leave allowance
• Access to learning platforms and dedicated learning & development time
• A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan
• Employees can dedicate three days each year to volunteer
• Additional benefits depending on your location (e.g. pension plan and private medical care)
  
  

• Manage the peer review pipeline for a selection of society partner journals, facilitating a robust and timely peer review process.
• Conduct research integrity checks and ensure all content adheres to Frontiers’ editorial and ethical policies.
• Deliver high-quality customer service as the main point of contact for authors, reviewers, and editors, providing professional, responsive, and helpful communication throughout the process.
• Treatment of manuscripts encountering a delay in the peer review process.
• Identify and escalate complex or sensitive cases, supporting the Partner Journal Operations Manager with resolutions.
• Liaise closely with matrix teams (Publishing Development, Product, Support, Production, and Accounting) to support the journal’s operational success.
• Maintain and improve SOP documentation related to peer review workflows and journal operations.
• Provide training and onboarding support to Editorial Board members and Editors-in-Chief.
• Support the delivery of operational insights, reports and strategies to internal and external stakeholders.
• Proactively highlight areas for process, system, or documentation improvements.
  
  

• You bring experience in academic publishing, editorial management, or a similarly process-driven, stakeholder-focused environment.
• You are confident managing operational workflows and communicating across diverse teams.
• You are detail-oriented, adaptable, and proactive – ready to take ownership of your responsibilities while working collaboratively.
• You demonstrate excellent written and verbal communication skills in English.
• You thrive in a fast-paced, global environment and are driven by the opportunity to support open science.
  
  

• A BA/BSc degree or higher.
• Experience working with editorial or publishing systems is a strong plus.
• Familiarity with CRM systems (e.g. Salesforce), project management tools (e.g. Jira) and reporting tools (e.g. Tableau) desirable.
• Experience working with SLAs or customer-facing KPIs is an advantage.
• Strong organizational and problem-solving skills; ability to manage multiple priorities and deadlines.
• A collaborative and service-focused mindset.
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Research Services

Referrals increase your chances of interviewing at Frontiers by 2x

Get notified about new Operational Specialist jobs in London, England, United Kingdom.

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 14 hours ago

London, England, United Kingdom 6 days ago

Bethnal Green, England, United Kingdom 1 month ago

Kensington, England, United Kingdom 1 day ago

Team Assistant, Nonfiction Production Management, UK

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

Bermondsey, England, United Kingdom 2 months ago

Stratford, England, United Kingdom 1 month ago

Learning, Development and Improvements Coordinator

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

Wandsworth, England, United Kingdom 4 months ago

London, England, United Kingdom 1 month ago

Wembley, England, United Kingdom 3 months ago

London, England, United Kingdom 1 week ago

Bromley, England, United Kingdom 4 weeks ago

Tottenham, England, United Kingdom 1 day ago

London, England, United Kingdom 7 hours ago

Battersea, England, United Kingdom 1 week ago

Operations Associate at VC backed startup (£35-60k)

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

Operations Associate @ VC backed startup (£35-60k)

London Area, United Kingdom £35,000.00-£60,000.00 1 month ago

Greenwich, England, United Kingdom 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.