Overview

Payroll Officer – Hybrid Role (3 days per week in office). Initial Temporary Contract with the view to extend.

Providing our people and customers with a people-centered approach and putting them at the heart of our service. Our team is responsible for processing payroll for over 8,000 people per month. The aim of this role is to ensure payroll administration tasks are completed accurately, on time and in line with monthly payroll deadlines.

Responsibilities

• Process and calculate pay in line with UK payroll legislation and HMRC guidelines, including family leave, timesheet data and other pay-related activity in line with employment terms and conditions.
• Play an active part in a team of professional Payroll Officers to deliver accurate payroll within set timeframes.
• Enhance the employee experience through the service provided to employees and customers to ensure they receive a friendly, respectful, empathetic, and trusted service.
• Provide support and guidance to managers, employees, and customers on appropriate terms and conditions of employment relevant to payroll and employment.

Qualifications and Skills

• Understanding of the roles and responsibilities of a busy payroll team.
• Enjoys working in a fast-paced environment.
• Good written and verbal communication skills.
• Strong teamwork ethic, with a willingness to get stuck in.
• Confident in dealing with people over the phone, on video calls and in person.
• Strong customer service skills.
• Excellent administration and organisational skills with the ability to prioritise own workload.
• Excellent attention to detail.
• Reliable and flexible.
• Good knowledge of UK payroll legislation and its application to the payroll process, including PAYE tax, National Insurance, and pension contributions.
• Ability to use and adapt to digital technology to meet key outcomes of the role, including HR and payroll software and Microsoft applications (Excel, Word, Teams and Outlook).