Overview

Telefónica Tech (EN) is a leading NextGen Tech solutions provider with a diversified team of over 6,000 employees and +60 nationalities. We serve more than 5.5m customers daily in over 175 countries with a global ecosystem of market-leading partners. Telefónica Tech UK&I hub offers an end-to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through Cloud, Data & AI, Enterprise Applications, Digital Workplace and Cyber Security & Networking.

Values: Open, Bold, Trusted. Trusted Partners include Microsoft, HPE, Palo Alto & CrowdStrike, Fortinet, AWS.

Job title: People Business Partner

Location: Belfast, Northern Ireland, United Kingdom

Employment type: Full-time (hybrid working)

What you’ll be responsible for

• Strategic Partnership: Collaborate with and coach business leaders and People Business Partners to build organisational capability and implement people strategies that align with business goals and drive cultural transformation.
• Trusted Advisor: Act as a strategic People partner to designated business areas, building strong relationships across multiple stakeholder groups and adapting communication style to engage effectively at all levels.
• Employment Law Expertise: Provide guidance on employee relations matters to ensure fair, consistent, and legally compliant outcomes.
• People Strategy Implementation: Support the delivery of people strategies, processes, and initiatives that enhance employee engagement and organisational effectiveness.
• Change Enablement: Support and embed organisational change initiatives, navigating ambiguity and complexity.
• Leadership Development: Coach and support business leaders in developing their teams, enhancing leadership capability and succession readiness.
• Employee Relations/Support: Act as the first point of contact for managers on general people queries; provide HR advice and escalate complex cases as needed; train managers on employee relations including absence, performance, disciplinary, and grievance matters.
• Data-Driven Insight: Use people data and analytics to identify trends, risks, and opportunities to enable proactive decision-making.
• Reward Cycle Leadership: Lead the annual reward cycle with leadership on salary and bonus reviews, ensuring fair and business-aligned outcomes.
• Project Ownership: Own assigned People projects, ensuring timely delivery aligned with strategic priorities.
• Policy & Compliance: Work with the People Operations Team to keep policies updated with legislation and best practice.

Experience and required skills

• Excellent communicator with ability to influence and engage with stakeholders; capable of leading conversations with business areas.
• Experience in fast-paced, agile organisations; preferably in tech, with exposure to Managed Services or Public sector as an advantage.
• Strong problem resolution, decision-making, and accountability; ability to resolve escalated issues with sound judgment.
• Experience in managing ER case work.
• Curious and open to new learning; CIPD Level 5 or equivalent.
• High level of confidentiality.

Ways of Working

Hybrid model offering a mix of home and office working. In-office days depend on role; most colleagues are in 2 days a week, with flexible options available.

Additional Information

We don’t believe hiring is a tick box exercise; if you feel you don’t match the job description 100%, but would still be a great fit, please get in touch.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Industries: Software Development

Referrals increase your chances of interviewing at Telefónica Tech (EN) by 2x