PEOPLE COMMUNICATIONS & EMPLOYEE ENGAGEMENT MANAGER NET-A-PORTER & MR PORTER

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PEOPLE COMMUNICATIONS & EMPLOYEE ENGAGEMENT MANAGER NET-A-PORTER & MR PORTER

Join to apply for the PEOPLE COMMUNICATIONS & EMPLOYEE ENGAGEMENT MANAGER NET-A-PORTER & MR PORTER role at YOOX NET-A-PORTER

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PEOPLE COMMUNICATIONS & EMPLOYEE ENGAGEMENT MANAGER

NET-A-PORTER & MR PORTER

YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET. The Group’s Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations.

The Group has 4.3 million high-spending active customers globally. As pioneers in bringing together the realms of technology and luxury, YOOX NET-A-PORTER satisfies the most discerning clientele with expertly curated products from the world’s most coveted brands, personalised end-to-end service, the latest technology and inspiring content, all shaped by 20 years of insights into the modern shopper.

To support the teams who are powering this ecosystem we have a global Corporate division consisting of departments including Legal, Finance, Marketing and Sales, Strategy, Human Resources, Central Services and PR and Communications.

Our Corporate division are now seeking a talented People Communications & Employee Engagement Manager to join the NET-A-PORTER & MR PORTER team on a 6 month Fixed Term Contract. Some of the essentials for you to know are:

Location: London Westfield

Department Size: 6 (Approx.)

Reporting into: Head of HR NET-A-PORTER & MR PORTER

Besides a competitive salary, we can offer you:

• Performance bonus schemes dependant on the type of role you are in
• A pension that both you and the company contribute too
• A portal with an array of discounts on things like theme park and cinema tickets
• Our famous staff discount along with exclusive staff sales
• Private healthcare for you and your family
• Flexible working
• A chance to be part of a fun and caring team that support each other
  
  
  

• Lead the creation of a comprehensive, tailored employee engagement and internal communications strategy for NET-A-PORTER and MR PORTER, working closely with HR, both CEOs, and key stakeholders across the business
• Develop and deliver initial high-impact written and visual content for each storefront on the new internal communications platform
• Set up templates, content calendars, tone-of-voice guidelines, and best practices for consistent and user-friendly post-contract use
• Ensure each storefront’s platform is engaging, accessible, and aligned with company values and culture by collaborating cross-functionally to gather insights and deliver targeted, meaningful content
• Build a detailed handover plan including strategy, governance, a ready-to-execute content roadmap, and feedback mechanisms like surveys and engagement check-ins for continuous improvement
  
  
  

• Proactive internal communicator with 5+ years' experience in employee engagement, content strategy, and launching internal platforms or campaigns
• Strong writing, editing, and storytelling skills with experience creating visual assets (e.g. Canva, Adobe) and using tools like SharePoint, Viva Engage, Staffbase, or similar
• Skilled in stakeholder engagement and project management, with a collaborative, consultative approach and ability to work independently
• Comfortable crafting compelling, audience-appropriate written and visual content; brings structure to ambiguity with sustainable processes and tools.
• Highly organized and outcome-focused, with a passion for shaping employee experience and delivering impact within fixed timelines.
  
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Technology, Information and Internet

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