General information

Title: People Operations Coordinator

Contract type: Fixed-term Contract

Location: Slough or London/Slough Hybrid

Vacancy details

Reference: 1000009219

Job advert

People Operations Coordinator
Slough or London/Slough Hybrid
Competitive Salary

We are seeking a highly organised, detail-oriented People Operations Coordinator to support and enhance our People Operations (HR) function. In this role, you will assist with administrative processes across the employee lifecycle, from onboarding to offboarding, and help ensure our employee experience is seamless, efficient, and positive. You will often be the first point of contact for the People Team and provide high quality, customer focused, HR support service whilst continuously being dynamic in influencing positive improvements across the team.

Responsibilities

• HR Operations & Administration
  • Process employment-related documentation including contracts, job change letters, background checks, referencing, and probation management, ensuring alignment with SLAs.
  • Maintain and update employee records and HRIS (Zellis) systems accurately and promptly.
  • Regularly monitor the probation tracker and follow up with managers on reviews, completions, or extensions.
• Systems & Data Management
  • Use Sostenuto (SOS) to log and manage HR queries, ensuring complete audit trails.
  • Administer QA365 training system tasks, including onboarding and offboarding.
  • Ensure consistent and accurate electronic filing and record-keeping across the team.
• Employee Support & Communication
  • Act as the first point of contact for internal and external HR queries via phone and email.
  • Respond to or reassign queries in line with SLAs.
  • Maintain effective communication with stakeholders across the business.
  • Uphold confidentiality and data protection standards at all times.
• Benefits Administration
  • Support the administration of employee benefits including PMI, health plans, life insurance, GIP, cycle to work, tech benefits, charity leave, and season ticket loans.
• Continuous Improvement & Development
  • Identify and raise process issues, contributing to ongoing improvements.
  • Take ownership of personal development and build HR knowledge to support the team.

What We Do For You!

Down time

Taking time for ourselves is important, so we include benefits to support health and wellbeing. These include 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.

Finance matters

In addition to pension, group income protection and life insurance, QA are offering an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings, season ticket loan, tech scheme and an employee referral scheme.

Personal growth

Learning and opportunity are core to what we do—and that applies to you too. You7ll have the opportunity to develop your skills on QA-authored courses in the latest tech (3 training days per year). You can also access digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.

Our people

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and support the career growth of everyone. We are proud of our inclusion initiatives and our Disability Confident status. Please let us know what reasonable adjustment, if any, you require.

If this is what youre looking for, here are the next steps:

Hit the apply button and register on our QA website to fill out our quick and easy application form. If youd like to hear more about the role you can find me on LinkedIn or email me: Fiona.Marlow@qa.com.

Vacancy location

Location

South & South East, Berkshire, Slough

Handled by

• Emily Shipp
• Fiona Marlow - QA

Primary handler

Fiona Marlow - QA

Last name

Marlow - QA

Forename

Fiona

Email

Fiona.Marlow@qa.com