People Operations Manager/ Specialist

Contract Type: Fixed-Term – August 2025 to Feb 2026 (6 months)

Hybrid working: 3 days in the office

Start date: ASAP

Location: London with regular travel to Kettering

Could this be the job for you?

At BrandAlley, we’re on an exciting journey of transformation, and we’re looking for an exceptional People Operations Manager/ Specialist to help lead the way. In this role, you’ll be the People Ops expert, ensuring our processes are efficient, our systems are connected, and our employees feel supported. A part of your mission, you will be embedding new HRIS i.e. Cezanne, while owning people experiences from recruitment and onboarding to policy updates. This is a fantastic opportunity to make a visible impact in a business that values innovation, exceptional people experiences, and operational excellence.

What will you be doing?

1. Act as a strategic partner, owning hiring across all of BrandAlley. delivering full-cycle recruitment: sourcing, screening, managing processes and closing candidates. Building and maintain talent pipelines through direct sourcing. Reporting hiring metrics and pipeline data.
2. Build and deliver an exceptional onboarding experience end to end ensuring new joiners are up and running in role ASAP and have all the tools they need. (Includes overseeing automated probation process.)
3. Oversee an automated offboarding experience, ensuring cross-functional collaboration with finance, IT and all departments. Leading on the ‘human parts’ such as exit interview and sharing learnings as appropriate.
4. Be the owner and lead for our HR system – Cezanne, ensuring starters, leavers, promotions, changes are all processed and formal documents updated.
5. Lead on the HR inbox – ensuring driving forward automation and efficiencies.
6. Manage contractor compliance, keeping IR35 documentation accurate and up to date.
7. Keep our people policies and processes fresh, relevant and aligned with our values and are transparent with all colleagues.
8. Collaborate with our Payroll Advisor as required, to ensure timely and accurate payroll processing when needed.
9. Be data focused, reporting monthly key metrics and driving forward improvements, efficiencies and exceptional experiences.
10. Drive smarter ways of working through automation and seamless systems integration.
11. Support learning and development by training the wider People & Culture team and managers with system and automation approach.
12. Lead continuous improvement initiatives to make our People Operations function even more effective and provide an exceptional experience for employees and line managers.

What you’ll bring…

The good stuff…

1. A strong track record in People Operations, ideally within a fast-moving business (we are 200 employees)
2. Hands-on experience with Cezanne HR system, you know what is possible and what good people experiences look like.
3. Confidence working with data, systems, and reporting tools.
4. A keen interest and knowledge of employment law and IR35 compliance.
5. Tech-savvy and solutions-focused, always looking for ways to do things better and faster.
6. Experience with product led people experiences is desirable.

The great stuff…

1. You have an impeccable attention to detail, strong project management, and the ability to juggle priorities.
2. You’re a motivated individual, taking full responsibility for work areas with ability to work independently as well as collaboratively as part of a team.
3. Excellent written and verbal communication skills and ability to build trust with managers and stakeholders to work in partnership to achieve goals.
4. Previous experience in either e-commerce and/or retail or FMCG.

Perks of the job…

• A modern, energetic, dynamic, and sociable office based in London's Shoreditch.
• Competitive salary.
• Hybrid working 3 days per week.
• 25 days holiday – Additional 1 day for each completed calendar year capped at 30 days!
• 8% employer pension contribution.
• Life Assurance – 3 x your annual salary.
• Early Finish Fridays every week.
• Breakfast in the office on Monday and end of month drinks.
• Everyday Benefits – including Cycle to Work scheme, discounted Gym Memberships, Eyecare Vouchers.
• Summer social in September and end of year celebration in December.

Who are we?

BrandAlley is the go-to destination for designer brands at fantastic, exclusive prices. We’re a members-only site home to hundreds of some of the best high-profile labels in fashion, beauty and home. We stock an extensive selection of previous and current season stock at up to 90% off the RRP, from Vivienne Westwood and Alexander McQueen to Molton Brown and Philip Kingsley. With new brands launching every week, our flash sales are exclusive and filled with highly in-demand pieces that mean time is of the essence! For an instant luxury hit, our members can also shop in our permanent designer treasure trove – the Outlet – where everything is available for immediate dispatch.

We understand that privacy and the security of your personal information is extremely important. BrandAlley UK Ltd collects, processes, and ensures the security of all personal data that we gather in accordance with data protection laws.

BrandAlley UK Ltd are proud to be an equal opportunities employer who provide equal employment opportunity regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.