Overview

Fixed Term Contract (Maternity cover) – 9 months
Hybrid – London Office 2 days per week

About TM Forum

TM Forum is the global industry member alliance for telco and tech companies with over 800 communication service providers, vendors, hyperscalers, consultancies and system integrators, including the world’s top ten communications service providers and top three hyperscalers.

Role Overview

We are seeking a proactive and collaborative People Partner to join our team on a fixed-term contract (maternity cover). In this role, you will act as a trusted advisor to leaders and employees, driving people strategies that support business objectives and foster a positive workplace culture. You will provide guidance on employee relations, performance, and organisational development, while building strong relationships across TM Forum. The ideal candidate will bring strong business acumen, excellent communication skills, and the ability to balance strategic priorities with hands-on support, ensuring our people and teams can thrive.

Key Responsibilities

• HR Business Partnering: Act as a trusted advisor to leaders and managers on all people-related matters.
• Employee Relations: Address employee concerns, conflicts and issues proactively, ensuring alignment with company policies and fostering a positive work environment. Track cases to identify trends to enable business wide solutions.
• Performance: Support and challenge line managers to critically assess their people, ensuring that high performance is recognised and underperformance is addressed.
• Organisational Culture and Engagement: Support and enhance the company culture through people initiatives, internal communication, and employee engagement programs that align with company values.
• Change Management: Assist in leading and implementing organisational changes, ensuring that employees are well-informed and supported through transitions.

Essential Skills and Qualifications

• In-depth knowledge of employment law and HR best practices (UK knowledge is essential and USA and Republic of Ireland desirable).
• Excellent interpersonal and communication skills with the ability to influence at all organisational levels.
• Analytical mindset with experience using data and metrics to guide decisions.
• Adaptable and resilient: able to thrive in a dynamic, growing organization with evolving needs.
• A coaching style, with the ability to empower and guide leaders.
• People-centric: Passionate about people development and creating a positive work environment.
• Inclusive: Strong commitment to diversity and inclusion in all aspects of the employee lifecycle.
• CIPD qualification (ideally level 5 or equivalent experience).

Why Join Us

• Be part of a forward-thinking organization shaping the future of telecommunications.
• Opportunities for professional development and advancement in a collaborative global team.
• A supportive and inclusive work environment that values creativity, innovation, and diversity.

Diversity & Inclusion

TM Forum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. We are a global alliance of 800+ organizations across the connectivity ecosystem. Members include the top 10 Communication Service Providers, top three hyperscalers, and a wide range of vendors, consultancies, and system integrators. Together, we are building a sustainable future for the sector in connectivity and beyond.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: General Business, Management, and Business Development
• Industries: Telecommunications