Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

As an organisation, there is little we don’t do and plenty to get involved in. Our Group Support roles are vital in making sure we can help over 11,000 people deliver essential infrastructure seamlessly across water, energy, transport and telecom.

This role is in our People department, our People Team supports us to recruit, retain, engage and develop our people. Roles can be in talent acquisition, learning, reward, employee relations or people services.

Want to come and be a part of it?

What will you be doing?

You’ll be helping lead the People Services function, working closely with the People Services Manager to make sure everything we do is progressive, efficient and delivers real consistency across our support operations.

You’ll be guiding a talented team—coaching and encouraging them, offering feedback and recognition that brings out their best, and fostering engagement that truly aligns with our wider People strategy. Your leadership will be felt not just in team meetings or appraisals, but in the way you champion collaboration and clarity in everything we do.

Day to day, you'll be hands-on in ensuring performance stays strong, with service levels and key indicators that reflect an employee experience we can all be proud of. You’ll collaborate across our People Partner and People Manager teams to make sure any changes in our policies, processes or services are smoothly rolled out and well communicated—connecting the dots so our people feel supported and empowered.

There’s a real opportunity here to influence culture. We’re looking for someone who can help drive a high-performing, open, and team-driven environment—one where simplicity is embraced, continuous improvement is second nature, and every employee feels the difference. If that sounds like a space where you could thrive, we’d love to hear your story.

What you’ll bring

• Demonstrable experience working as a leader within People Operations/People Services, with proven capability to lead, develop and motivate a team and create a best-in-class HR shared services department
• You will possess proven leadership capability of implementing or upgrading an integrated People system
• Strong customers focus mind-set, passionate about employee experience and driving continuous improvement for all processes.
• Extensive experience and a thorough understanding of operational excellence within HR environment including process

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include;

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• Private health care and health care cash plan for you
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3^rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.