Grade E -£24,971(National) or £30,643 (London - for London office based or home-based workers within the boundary of the M25)– There is also an additional homeworking allowance of £581 per annum for those working from home.

Contracted Hours:Full time 37 hours per week

Contract Type:12Month Fixed Term or Secondment opportunity (Maternity Cover)

Closing date: Monday 21July 2025 at 11.59pm

Interviews:Week commencing 4 August 2025 via MS Teams

Make a difference
Every role at CQC contributes to our mission, Ifyou’re looking for a new role inPeople and Culturethat givesa true sense of meaning and purpose, then you’ve found it! As aPeopleSupport Coordinator, you’ll play a key role in ensuring our peopleprocesses run smoothly, helping colleagues across the organisation get thesupport they need to thrive.

Picture this
Imagine being the go-to person whokeeps everything running behind the scenes — from answering queries to makingsure key people processes are delivered on time. Your work helps create apositive experience for every colleague at CQC.

In the last year you might have:

• Delivered accurate and timely support for payroll and HR queries, helping stafffeel confident and informed.
• Identified trends in employee queries and suggested improvements tostreamline our processes.

The role
You’ll be key in helping usdeliver our work. In this role, you’ll:

• Support people processes:Carry out day-to-day HR and payroll administration, ensuring everything runs smoothly and on time.
• Manage queries:Respond to a high volume of staff queries with clarity and care, escalating where needed.
• Keep things running:Complete regular internal and external information flows and support the wider People team with key admin tasks.

Show us
We’ll be looking for the followingskills, knowledge and experience in your application form:

• Experience in HR and payroll support:You’ve worked in a people-focused admin role and understand the basics of employment processes.
• Ability to manage high volumes:You’re confident handling multiple queries and tasks while staying organised and accurate.
• Strong communication skills:You can clearly explain information in writing and in person, adapting your style to suit different audiences.

Compliance
Note for internal candidates:This is a secondment/fixed termopportunity. Please read the recruitment and selection policy section onsecondments. Youmustdiscuss your application with your linemanager before applying.

To progress your application, you’ll need to provide evidence of your right towork in the UK. Without valid right to work you won’t be eligible for therole.We are unable to offer sponsorship for this role.Someroles may also be subject to a satisfactory DBS check.

Next steps
If you apply, you’ll need to create a profile and complete an online application form.Your application will be completely anonymous.Please see ourinformation for applicantsfor more details on the process.We contact every applicantto let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in theJob Description

If you’d like an informal chat about the role contact – Ian Brotherston, People Support Senior Advisor (Permanent Workforce); Ian.Brotherston@cqc.org.uk. For general enquiries, please emailrecruitment@cqc.org.uk.

The Benefits
Weoffer a wide range ofbenefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see ourbenefitspage for the full list.

Equity for all
We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds).If this role interests you, we encourage you to apply.Your unique perspective, skills, and experience could be exactly what we need.

We want every candidate to feel supported and able to do their best. If you need adjustments to our process,we’ll work with you to remove any barriers. Visit ouraccessibility pagefor more on this. If you’d like to chat, please contactrecruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.

We promote a workplace wherefairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See ourED&I pagefor more about this.

We welcomeapplications fromeveryone,and colleagues can find supportand community among our many employee networks. This includes people of any:

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability

A Note on AI
AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

• AI can support research, structuring and refining your writing, but your applicationmustreflectyour real skills and experience.
• Spell-checking and condensing word counts are great ways to use AI effectively.
• Do notcopy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
• Providing false and insincere examples goes against our core values of honesty and integrity andmay lead to your application being withdrawnor termination of your employment.

Values and vision
We are guided by ourcore values, which shape our work and our culture.
Excellence– being a high-performing organisation.
Caring– treating everyone with dignity and respect.
Integrity– doing the right thing.
Teamwork– learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.