Performance and Intelligence Manager - Adult Social Care and Health

Job title:Performance and Intelligence Manager - Adult Social Care and Health

Hours of work:36 per week / Monday – Friday

Contract type:Permanent

The opportunity

This is an exciting time to join the Programmes & Performance Service as we strive to get effective use of data at the heart of the design and delivery of excellent services.We are looking for a performance & intelligence specialist, with a background in Adult Social Care, to build on what has been achieved so far.

About you

We are looking for someone who:

• · Has a proven track record of building and developing stakeholder relationships to enable them to be an effective business partner to the ASCH directorate.
• · Can demonstrate evidence of excellent leadership and people management skills.
• · Will lead on identifying and providing high quality performance and intelligence, highlighting areas of progress and under performance to senior managers and the ASCH directorate management team.
• · Will champion data quality, allowing evidence based decision making and to identify areas of weakness to allow performance and business improvement.
• · Will lead on ensuring that the council meets its requirements to external regulators by managing the timely completion and submission of the relevant statutory returns.
• · Can work proactively to promote quality assurance across processes to challenge and assess effectiveness against organisational strategies and plans.
• · Will support, develop and co-ordinate the response to the local government inspection, assessment and compliance frameworks.
• · Will ensure that the most appropriate actions are taken to resolve problems as they occur.
• · Is a team player, happy to share knowledge and coach junior team members.

· A pension scheme with an average employer contribution of 20%

· 32 days’ annual leave in addition to Bank Holidays

• Investment into your staff well-being
• Great team ethos
• The culture at Croydon is very much about working together to make positive change

· Will have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.

Closing date: Mon day 14th July 2025 @ 11.59pm

Disclaimer

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

If you would like to discuss the role in more detail, please contact the Head of Performance and Programmes by email on katie.byles2@croydon.gov.uk

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