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EasyJet Holidays is the UK’s fastest growing tour operator, with a mission to provide brilliant holidays at unbeatable prices in 130 destinations across Europe. We do this by combining easyJet’s flight programme with 6300 handpicked hotels and best-in-class technology to provide the perfect package holiday. We launched in 2019 and since then we have expanded and evolved as part of the easyJet holidays business.

• Becoming the fastest growing, lowest cost, highest margin travel business in the UK
• Delivers significant profits to the easyJet group and is on track to deliver £250 million in profits for the current financial year
• Launched an award-winning sustainability strategy focused on making a positive impact on local communities
• Doubled team size year-on-year and named as one of the Sunday Times Best Places to Work for 3 consecutive years (2023, 2024, 2025)
• Expanded our business into Europe, with Switzerland announced as our first source market

We’re an ambitious team and aspire to lead the industry and become the holiday provider of choice. To achieve this, we’re building remarkable teams with modern ways of working.

At the heart of easyJet Holidays' growth plans is our technology team. With a significant portfolio of change on the horizon, this team is crucial in propelling us towards industry leadership. The Technical Delivery Lead acts as a key liaison among our digital product teams, third-party suppliers, and business stakeholders.

The Performance & Delivery Lead is tasked with driving operational excellence by embedding Agile principles and optimising workflows across product teams. This role enables high-performing teams, promotes collaboration, and fosters a culture of continuous improvement aligned with organisational goals.

What You'll Be Doing

As our Performance & Delivery Lead, you'll communicate and influence at all levels to define and monitor metrics that connect with shop floor processes for performance improvement. You will provide in-depth data analysis for decision-making to ensure reliable delivery and visibility of value streams. You will support organisational change management and scale Agile practices across teams. Leading process performance management, facilitating Agile ceremonies, and driving continuous improvement will be key. You will also coach and mentor teams, enhancing Agile adoption and delivering high-performing results. You will collaborate with teams and stakeholders to proactively manage risks and implement process improvements that enhance efficiency and delivery speed.

You'll demonstrate ownership and delivery by motivating teams to deliver consistent results, making timely decisions, and resolving root causes of problems to prevent recurrence. Inspirational leadership will be important as you communicate strategies, manage and mentor teams to achieve high performance, and tackle under-performance swiftly. You will identify opportunities for improvement, lead and support change initiatives, and thrive in ambiguous environments. Building strong cross-functional relationships, communicating proactively, and leveraging diverse perspectives will be essential.

What You'll Bring To The Team

The successful candidate will have a strong background in Agile Delivery or PMO / Project Governance. A proven track record in implementing Agile practices and driving organisational transformation is necessary. Strong facilitation skills and experience guiding teams through Agile processes are required. Proficiency with Agile tools like Jira and Confluence, and strong knowledge of the software development lifecycle (SDLC) are important. Excellent interpersonal, mentoring, and communication skills, capable of fostering collaboration across all organisational levels, are essential.

What’s In It For You

In addition to a competitive base salary, we offer an all-inclusive benefits package including our company-wide bonus scheme and a 7% pension contribution. We offer share options, life assurance, and a range of flexible benefits you can tailor to your needs. You’ll have access to heavily discounted flights for you and your loved ones, as well as free easyJet Plus membership and annual holiday vouchers.

At easyJet Holidays, we’re committed to supporting our team with development opportunities and a welcoming atmosphere. We create unforgettable experiences for our customers and strive to do the same for our people.

The role is full-time and based at our easyJet Holidays HQ near Luton Airport. We operate a hybrid working model with three in-office days per week.

How To Apply

Please click on the apply button to complete your application. Closing dates may be moved forward if volumes are high, so please apply promptly to avoid disappointment.

We are committed to building a diverse and inclusive organisation and will make reasonable adjustments at interview through to employment for our candidates. We encourage applications even if you feel you don’t meet every item in the criteria. We are open to discussions around flexibility and hybrid working.

About EasyJet Holidays

Ready to make your next move? Join a team with unstoppable drive and passion at easyJet holidays. In 2019 we launched our easyJet holidays business with a mission to provide brilliant holidays at unbeatable prices. We aim to lead the industry by making sustainable travel affordable and accessible to everyone, and to do this we’re building remarkable teams with modern ways of working. By joining us you’ll be part of the UK’s fastest growing tour operator and a company named as one of the Best Workplaces in Travel. You’ll have autonomy to do your job, a platform to share your ideas, and you’ll work with the best people in the industry.

Make a difference with your next role. Make it easyJet holidays.

Business Area: Digital - easyJet holidays

Primary Location: United Kingdom - London/Luton Airport

Employment Type: Full-time

Unposting Date: 03/09/2025, 11:59 PM