BRAND: Starcom
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

With a history that dates back over 80 years,Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023!

The Client: L'Oréal

L'Oréal is a Global Beauty & Fragrance company with a broad portfolio of some of the world's most exciting and exquisite brands including L'Oréal Paris, YSL, Garnier, Maybelline, Armani Beauty, Kerastase and La Roche Posay alongside niche brands such as Kiehl's, Youth To the People, Aesop and Maison Margiela. The UK is a key market for L'Oréal Group, and the company is currently ranked #1 in the UK (followed by Coty, LVMH and Puig). The L'Oréal UK Media team are based in London, in White City directly behind our offices. Following our transition period, which begins in June, their team are increasingly relying on us at 'One L'Oréal' team in Publicis/Starcom, to be a genuine extension of their team and a true partner in helping them to deliver transformative growth. The transition period ends on 31st December and we officially enter into our new contract with L'Oréal on 1st January 2025, following the successful pitch earlier this year. L'Oréal is also a Global client for Publicis, and we service them in many European and Asian markets.

Overview

We're expanding our team to welcome a Planning Account Manager who can make an impact on our new, high-profile account. If you're a strategic thinker with a knack for crafting standout campaigns, we strongly urge you to apply now!

Responsibilities

What Will You Be Doing?

As our new Account Manager, you'll play a crucial role in our operations, ensuring the smooth running of day-to-day activities while also driving forward our clients' and agency's strategic visions.

• Key Point of Contact: You'll serve as the main liaison for this high profile beauty brand
• Strategic Planning: You'll help shape and drive brand and model strategies, bringing our client's visions to life across various media platforms.
• Growth Partner: You'll assist your Account Director in pushing for additional growth and success.
• Inspiration Leader: You'll influence and support the transformation journey of the brands, maximising effectiveness through data and innovative media solutions.

Qualifications

What are we looking for?

To thrive in this role, we're looking for someone who has:

• Client Relationship Experience: You've worked directly with clients in an agency setting and know how to build strong, trusted relationships.
• Strategic Planning Experience: You understand how to develop and implement cross-channel media strategies.
• Project Management Skills: You're organised, accurate, and can keep projects on track with ease.
• Proficiency with Planning Tools: You're experienced in using media planning tools to drive insights and streamline processes.
• Media Knowledge with an Eye for Detail: You bring deep media expertise and an unmatched attention to detail.
• Cross-Team Collaboration: You're comfortable working with integrated agency teams across media and data.

Don't be put off applying if you don't meet all the criteria - if you meet over half, then this could be the right role for you; Apply Now!

Additional information

Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

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