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Planning and Diagramming Specialist

Planning & Diagramming Specialist

Southwark, London

Hybrid

FTC – 1 year

Closing date: 27th August 2025

Arriva Rail London is an industry-leading train operating company, responsible for running the London Overground network under a Concession Agreement with Transport for London (TfL) and is part of the Arriva group.

Here at Arriva, we are on our way to becoming the leading passenger transport partner across Europe, delivering more than 2.2 billion passenger journeys across 14 different European countries every year. We have a vision to help shape a future where passenger transport is the best choice, through digitisation, sustainability, and continuous improvement, we want you to join us at the forefront of the passenger transport industry!

Arriva Rail London are looking for a new Planning & Diagramming Specialist to join their team!

The main focus for this role is to work across all aspects of both long- and short-term train planning, unit diagramming and traincrew diagramming as demanded by the train planning department.

This permanent role is an excellent opportunity for someone who is looking to start their career within the railway!

Responsibilities:

• The Planning & Diagramming Specialist will be responsible for the creation and delivery of the Short-Term Plan (STP) and Long-Term Plan (LTP) timetable, rolling stock and traincrew diagrams whilst also undertaking timetable and performance studies to analyse sub threshold delays, and use this to prioritise potential deficiencies in the Timetable Planning Rules (TPR).

• You will work closely with Network Rail as well as other operators in preparation of timetable bids in line with the requirements of the Network Code and to meet business objectives which include commercial, operational and performance.

• Production and preparation of train plans, rolling stock and traincrew diagrams for each Long-Term Plan and Short-Term Plan period to meet specification, fleet maintenance and stabling requirements including giving adequate notice of changes, in line with the concession performance targets.

• Working closely with the Customer Experience team to ensure diagrams meet manpower and budget requirements, ensuring that plans are deliverable within available resources.

• You will also undertake timetable performance studies to systematically analyse sub threshold delays, using this to prioritise potential deficiencies within train planning.

Qualifications:

• The ideal individual will be educated to a degree level, or have equivalent experience, excellent IT literacy as well as proven success in redesigning business process to implement faster and smarter ways of working.

• Knowledge of the London Overground routes and train service plans would be beneficial but not essential, as well as a basic understanding of railway operating principles and knowledge of traincrew terms and conditions.

• Proven track record of building effective working relationships with internal and external stakeholders including peers.

• Also, you will need to have had experience of achieving deadlines and maintaining excellent attention to detail for this role.

Our benefits include:

• Free Travel for you and a nominated person at your address on TfL Network - this alone worth total £5,200 per annun

• Discounts on European rail services after 1 year of service

• Free travel on Arriva branded rail services around the country

• 75% discount off of season tickets on other Train Operating Companies

• Arriva Village - web based discounts on various products/services on the high street

• Employee Assistance Programme - 24hr helpline, covering a multitude of subjects

At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success...

If you require any reasonable adjustments to be made to the application or interview process, please don’t hesitate to let us know.

About Us

Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably and sustainably across 11 countries, delivering these services in a better way, every day. The activities of Arriva are divided into four business units: UK Bus, UK Trains, The Netherlands and Mainland Europe. Arriva has passenger transport operations in the Czech Republic, Croatia, Hungary, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain and the United Kingdom, and also operates a rolling stock leasing company in Romania.

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