Overview

Platforms Executive (GIG Retail, a Smollan company) — Full time, permanent. Salary: £28,000 - £35,000 per annum + Company Bonus + 27 days holiday (+ birthday off). Working: Monday to Friday, 9am to 5pm (with some flexibility available). Location: Leeds (Hybrid) — 2 days in the office, 3 days working from home. We are looking for a Platforms Executive to join our Retail Media & Product Propositions team. This role is suitable for someone curious about technology, enjoys solving problems, and wants to kick-start their career in business systems and platforms. You','skills','"What you\'ll be doing"

• Supporting the day-to-day running of our systems and platforms.
• Helping colleagues get the best out of our tools — answering questions, fixing small issues, and showing people how things work.
• Making simple system changes (like updating fields, layouts, or workflows).
• Assisting on new projects: testing, writing guides, reporting progress, and training users.
• Spotting opportunities to improve processes and integrations.
• Acting as first-line support by responding to help desk tickets.

Qualifications

• A recent graduate in Computer Science, Information Systems, Business Technology, or similar (or equivalent experience/interest).
• A logical, detail-focused mindset with strong communication skills.
• Someone organised, proactive, and eager to learn.
• Comfortable using MS Office (Excel in particular).
• Bonus points for: knowledge of SQL.
• Experience with project management tools like Monday.com, Trello, or Asana.
• Exposure to working with large data sets.

Benefits

• 27 days holiday, plus bank holidays, 4 "joker" half days and your birthday off.
• Hybrid and flexible working policy.
• Vibrant agency environment with regular social and wellbeing activities.
• Enhanced maternity/paternity pay.
• Electric Car Scheme.
• Cycling to work scheme.
• Income protection, Death in Service and Pension Scheme.
• Employee Discounts.

About us

We are a tight-knit team of Retail Media Experts specialising in developing and managing top-performing retail media networks for some of the world\'s largest retailers. Our culture is inclusive, creative and positive, with a focus on work-life balance. We have strong IMPACT values (Integrity, Mindset for Growth, People at Heart, Accountability, Customer Centric and Teamwork) and a Culture Club focusing on charity, sustainability, mental health & wellness, EDI and social events. We are certified as a Great Place to Work. We typically base 2 days a week in our Leeds head office, with 3 days either working from home or visiting clients.