Overview

Portfolio Manager - Buy to Let Mortgages role with a UK specialist lender. This is a high-profile Specialist Buy to Let Mortgage Portfolio Manager position where your ability to build relationships, manage active cases, and deliver service will influence business success. This role is with a fast-growing specialist lender offering a hybrid work model balancing flexibility with high performance.

Responsibilities

• Act as the primary contact for a portfolio of buy to let mortgage customers
• Manage requests relating to consents, redemptions, variations, and borrower queries
• Process borrower instructions in line with company policies and regulatory requirements
• Identify and escalate potential risks to the appropriate teams
• Support continuous process improvements and champion service excellence

What’s on Offer?

• Annual bonus and performance-related incentives
• Hybrid Working: 2–3 days in the London office, remainder remote
• Private medical, pension, and additional financial benefits
• Supportive, collaborative team culture with strong leadership
• Career development opportunities within a growing, respected lender
• Experience in portfolio management, servicing, or post-completion roles within buy to let mortgages
• Strong understanding of buy to let lending products, including consents, redemptions, and variations
• Exceptional communication and relationship management skills
• Ability to manage high-volume and high-value cases simultaneously
• Commercially minded with a focus on service delivery and risk control
• Confident working independently in a hybrid environment

Requirements / Qualifications

• Detail-driven professional with a passion for managing buy to let mortgage portfolios
• Experience in post-completion servicing, handling borrower queries, and coordinating with internal teams
• Ability to resolve complex queries and contribute to process and service improvements
• Strong relationship management and communication skills
• Ability to work in a hybrid office/remote environment

About the Company

We’re working with a well-established UK-based specialist lender, renowned for its customer-first approach and strong presence in the specialist mortgage and buy to let markets. With substantial funding lines and a reputation for fast, efficient completions, this business is expanding across residential and buy to let lending. Their culture emphasises collaboration, excellence, and integrity.

Location: London, England, United Kingdom

London, England, United Kingdom 3 weeks ago