Who are IDHL?

At IDHL, we’re more than a digital agency, we’re a strategic partner to ambitious brands, helping them accelerate growth in the digital economy.

Our expertise is delivered through three core divisions: Performance, Web & eCommerce, and Intelligence – all working closely together to create impact across channels.

We’re also home to Fostr, a Shopify Plus agency for luxury and lifestyle brands, and The MTM Agency, specialists in integrated marketing and audience engagement.

What connects it all is our focus on outcomes, not just outputs. We back each other, take pride in what we do, and make sure the way we work works for everyone.

Overview

The PR & Communications Manager is responsible for delivering strategic communications across the UK and US markets.

This role drives storytelling and brand narrative through press, video, written, and digital formats, building and nurturing media relationships to secure coverage and manage both reactive and proactive communications.

The ideal candidate will be a creative communicator with a passion for storytelling, strong media relations experience, and the ability to work cross-functionally to amplify the brand’s voice.

Main Accountabilities

• Develop and execute PR strategies to support business objectives and brand positioning
• Secure media coverage for thought leadership, client wins, and awards
• Draft, distribute, and pitch press releases and feature stories
• Build and maintain relationships with key journalists and media outlets
• Advise on newsjacking and reactive press opportunities
• Collaborate with internal teams to shape and amplify brand stories
• Identify, secure, and coordinate speaking opportunities for company leaders at industry events, conferences, webinars, and podcasts
• Support spokespeople with briefing materials, messaging, and presentation content for external speaking engagements
• Support award submissions and case studies in partnership with team
• Oversee editorial calendar for PR and comms activity
• Monitor, report, and optimise PR performance metrics
• Ensure all communications align with brand tone and strategic goals
• Represent the business at relevant industry events and media briefings

Core Knowledge and Skills

Essential

• Powerful experience in PR, communications, or media relations
• Strong storytelling skills across press, video, and written formats
• Excellent written and verbal communication skills
• Ability to build and nurture media relationships
• Experience managing PR campaigns and securing coverage
• Strategic thinker with the ability to identify and leverage news opportunities
• Strong organisational and management skills
• Ability to work across UK and US markets, understanding cultural nuances

Desirable

• Experience in agency, B2B or technical environments
• Familiarity with digital PR tools and platforms
• Experience supporting award submissions and case studies
• Knowledge of accessibility and inclusive communications best practice

Any other relevant information

• Expected to travel occasionally between UK and US as required