Overview

Pricing Manager (Product) – UK: London, York, Colchester. Full-time. Location: UK. This role sits within the UK Pricing team, part of the Portfolio Underwriting and Pricing function, with a focus on product-facing pricing and stakeholder engagement.

What you’ll be doing

• Managing a team of analysts (five) and providing development and coaching to support their growth.
• Working with the Head of Portfolio Underwriting and Pricing to define and implement the strategy for the product-facing pricing team in line with the UK strategy.
• Taking accountability for the recommendations of the product-facing pricing team and the performance of all pricing models produced by the team.
• Being the primary point of contact for heads of underwriting and distribution to connect with the wider portfolio underwriting and pricing team, and helping them achieve their objectives.
• Overseeing end-to-end pricing changes to deliver budgeted volume and profitability, including concept design, financial and customer impact modelling, governance papers, and ensuring governance and change cycles to implementation.
• Collaborating with senior stakeholders to analyse trends (quote conversion, policy retention, customer behavior, claims experience) to drive business-aligned improvements.
• Maintaining and implementing production prices for all UK products, including end-to-end delivery of simple pricing changes and collaborating with change teams and business analysts on complex pricing changes.
• Working with the technical pricing team to ensure models (risk and demand) support business needs and pricing recommendations.
• Applying understanding of underwriting cycles, external market conditions, and regulatory environment to pricing decisions, ensuring fair treatment of customers and alignment with Hiscox values.
• Designing pricing for new products and propositions, acting as the business change owner within projects, and managing expectations and timelines for the pricing workstream.
• Supporting the design and implementation of new technologies (cloud data warehouses, data-visualisation, and new pricing software).
• Providing independent review and recommendations for senior underwriting management on large individual case risks.

Person Specification

Hiscox values collaboration and commercial focus. The role requires someone who is comfortable engaging across the business, leveraging the output from the technical pricing team, and balancing market conditions with business initiatives to support growth and profitability. You should be naturally inquisitive, able to challenge the status quo, and capable of driving continuous improvement in pricing algorithms while working closely with the portfolio underwriting team.

• Experience in operational research or a related mathematical field is desirable.
• Broad knowledge of general insurance pricing across products and channels, with deep knowledge of at least two products.
• Experience in managing or supervising a team of analysts and in end-to-end pricing analysis, recommendations, and delivery of pricing proposals.
• Ability to influence decisions with significant commercial impact; strong balance between analytical quality and business needs.
• Proficiency with data tools (Excel, SQL) and knowledge of programming/statistical tools (Python, Emblem, SAS).
• Strong numeric skills, data gathering/manipulation abilities, and excellent communication for technical and non-technical audiences.
• Experience collaborating with stakeholders and building strong working relationships; comfortable with R&D and exploring new data sources and modelling techniques.
• Desire to work in a deadline-driven, proactive, and self-starting environment.
• Knowledge of regulatory and competitive environment.

Our must haves

• Broad knowledge of general insurance pricing across products and channels, with in-depth knowledge of at least two products.
• Experience in managing (or supervising) a team of analysts.
• Experience in building and understanding pricing models and setting core pricing assumptions.
• Experience in end-to-end analysis, recommendation, and delivery of pricing proposals.
• Ability to make, explain, and influence decisions with long-lasting business impact.
• Balancing business needs against analytical quality.
• Practical application of statistical skills in a business environment.
• Strong analytical and problem-solving skills; proficient with data analysis tools such as Excel and SQL.
• Knowledge of programming and statistical tools such as Python, Emblem & SAS.
• High numeric competence and data manipulation skills; experience working with stakeholders and building strong relationships.
• Comfortable with research and development projects using new data sources and modelling techniques.
• Excellent communication skills for both technical and non-technical audiences.
• Deadline-oriented, hardworking, curious, passionate, enthusiastic, and a self-starter.
• Good knowledge of regulatory and competitive environment.

Our nice to haves

• Experience with insurance pricing software such as Earnix or Radar or equivalent.
• Professional qualifications relevant to pricing or underwriting.

Diversity and flexible working at Hiscox

We care about our people and are committed to diversity and an inclusive culture. We support flexible working where possible. The London office will be the hub for collaboration 2–3 days per week. We aim to balance structure, sociability, independence and flexibility. We see it as the best of both worlds.

Work with amazing people and be part of a unique culture. If you want to stay in touch, click the Introduce yourself button on the top right to receive suitable vacancies.