Overview

Product Director (AI Adoption) role at Multiverse. Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round; with a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era.

The Opportunity

We’re seeking an exceptional leader to develop, launch and scale our groundbreaking AI Adoption platform. You will report directly to the Founder & CEO of Multiverse. This role represents a unique opportunity to build a new product from the ground up, blending a mix of software and services to deliver customer ROI at scale. The role would suit a highly customer-centric and product-focused leader who has previously brought a new software product to market, ideally as a founder or core member of an early-stage start-up team. Multiverse’s established UK apprenticeship business has over 1,500 customers and is rapidly growing. We see clear demand from our customers and partners for a non-apprenticeship product to drive AI tool adoption. This is a rare opportunity to lead a category-defining product with proven initial traction into a greenfield UK market and to shape the future of work in the AI era.

Key Responsibilities

• Product Strategy and Vision: Define the platform's long-term vision, strategy, and roadmap, continually iterating on it to find established product-market fit.
• Product Development and Launch: End-to-end ownership of the product lifecycle from concept to launch and iteration, creating a product that delights customers and delivers measured business impact.
• Customer / Partner Centricity and Engagement: Build relationships with customers and partners to focus on their needs for continuous product evolution, including implementing development partner programmes.
• Team Recruitment and Leadership: Recruit, develop and scale a dedicated cross-functional team, fostering an agile, results-driven environment and collaboration with existing Multiverse teams.
• Scale to Deliver Sustainable Business Results: Expand to new customers and markets, maturing the product to deliver scaled customer adoption and business impact. Own the product’s P&L, including revenue and margin goals.

About You

Required Experience

• Proven track record launching new products or entering new markets
• Deep experience in developing products with technical teams
• Deep experience in B2B sales to C-Suite decision makers
• Strong understanding of AI/ML landscape and enterprise adoption challenges
• Experience in hiring and scaling product and commercial teams

Preferred Experience

• Background in workforce transformation or workforce technology
• Experience with ISV partnership ecosystems

Skills & Attributes

• Strategic Vision: Ability to see around corners and build long-term competitive advantage
• Execution Excellence: Track record of delivering results in fast-moving environments
• Customer Obsession: Deep empathy for customer challenges and outcomes
• Data-Driven: Comfortable with metrics, analytics, and ROI-focused selling
• Collaborative Leadership: Experience working across global, cross-functional teams
• Market Intelligence: Deep network within UK enterprise technology ecosystem

Benefits

• Time off - 27 days holiday, plus 5 additional days off: one life event day, two volunteer days, two wellbeing days, and 8 bank holidays per year
• Health & Wellness: private medical insurance with Bupa, medical cashback, life insurance, gym membership & wellness resources, and mental health support
• Hybrid work offering: collaborate in the office 3 days per week
• Work-from-anywhere scheme: opportunity to work from anywhere, up to 10 days per year
• Team fun: weekly socials, company-wide events and office snacks

Diversity, Equity and Inclusion

We’re an equal opportunities employer. Every applicant and employee is afforded the same opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Right to Work

Do you have the right to work in the UK? We cannot offer sponsorship for this role and cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service (DBS) for the position. Failure to declare any convictions (not subject to DBS filtering) may disqualify a candidate for appointment or result in dismissal if the discrepancy comes to light subsequently.