Overview

Product Manager - Contract Lifecycle Management (CLM) Applications

Location: Nuneaton/Oxford-Hybrid - with some travel required

Contract Type: Permanent

Hours: 40 hours per week, Monday to Friday

Salary: £40,000-£49,000 per annum DOE, plus car / car allowance

Benefits: 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme

As part of the IT function, you will be the day-to-day owner of Contract Management Lifecycle (CLM) applications, ensuring their effective use, continuous improvement, and alignment with business needs. You will champion the applications and serve as the primary point of contact for stakeholders to maximise the value derived from these tools.

At Unipart we pursue personal and professional goals through The Unipart Way, supported by From Gate to Great training and development.

Responsibilities

• Administer and configure CLM applications, managing user access, permissions, and vendor relationships
• Provide first-line user support, troubleshooting issues, and coordinate with IT or vendors for resolutions
• Manage change control processes for all system and process modifications, ensuring best practice adherence
• Identify and implement continuous improvements to CLM applications, increasing usability, value, and user adoption
• Support the successful implementation and ongoing delivery of CLM applications across functions
• Act as a data steward, ensuring data integrity within CLM applications and establishing quality checks
• Support the creation and management of dashboards and KPIs to provide valuable management insights from CLM data
• Define and govern CLM workflows and processes to ensure efficiency and consistency
• Develop and deliver comprehensive training and guidance to end-users, promoting effective system use
• Champion CLM applications across the organization, fostering an engaged user community and driving adoption

About You

• Experience in a similar role, ideally with Contract Lifecycle Management (CLM) tools such as ContractPodAi or similar platforms (Ironclad, Docusign, Sirion, Icertis)
• Proficiency in managing support tickets, tracking work items, and implementing change requests within a formal system
• Experience working with external vendors, including support teams and consultants
• Excellent data management and report creation skills
• Experience in supporting inexperienced system users in system adoption and use
• Ability to work under pressure and meet challenging deadlines
• Strong communication skills with the ability to build relationships quickly and engage with key stakeholders across the business
• Able to simplify complex technical jargon for various levels of expertise, and translate business language into technical solutions

Our recruitment and selection process has been developed to be consistent, fair and provide equality of opportunity. All selection decisions are based solely on technical and behavioural competencies. We do not discriminate on grounds of race, colour, nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other protected characteristic as defined in law. We promote diversity of characteristics and thought, where you feel included and able to do your best work every day.

You may also have experience in the following: Product Manager CLM, Contract Lifecycle Management Product Manager, CLM Application Owner / Administrator, IT Product Manager Contract Management Systems, Application Product Manager Procurement / Legal Tech

System administration, Application Support, Vendor management SaaS / IT applications

Data stewardship / Data quality management, Change control / Change management (applications), Continuous improvement IT systems, Dashboard / KPI reporting (contracts/procurement), End-user training applications, Stakeholder engagement IT product management

REF-223 993

LNKD1_UKTJ

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Product Management and Marketing
• Industries: Human Resources Services