Position: Product Manager – Mail & Packets

Location: Flexible across UK

Grade: RCS K

Why chooseDHL eCommerce UK?

Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 5thyear running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!

About the role:

Enhance existing and develop new UK Mail postal services, including integrating with the DHL and Deutsche Post international networks.

•Specify and deliver business objectives in new product and IT developments within the UK Mail business area, covering operational, sales and back-office projects.

•Develop the supporting sales and business tools to enable the effective selling, management and reporting of these services within UK Mail and DHL. Work closely with the Managing Director Mail, National Sales Director and network operations to understand the business objectives and requirements both from an IT and process perspective.

•Work closely with IT Project Managers and Business Analysts to ensure development requirements are carried through into project plans and provide appropriate support and clarification throughout the projects to ensure they are implemented.

•Lead and project manage business process change associated with these new products and/or developments

•Manage the day-to-day supplier relationships with all of UK Mail’s international mail providers.

•Represent UK Mail at industry and regulatory forums

•Provide domestic mail, international mail and packet service expert support to Sales, Operations, IT Transformation projects

The Ideal candidate will have:

• Significant experience of working in a corporate environment with responsibility for achieving key objectives on their own initiative.
• Prior product management experience
• Mail, packet and/or parcel experience would be an advantage but is not essential.
• IT literate with a sound knowledge of business systems and sales reporting packages.
• Proven track record in development and implementation of new business and operational processes
• Demonstrable experience of project management and successful project implementation.
• Ability to evidence commercial experience in a competitive marketplace.

What about career development?

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.

We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.

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