future of gaming. Are you ready to LEVEL-UP THE GAME?

About the Role

We are seeking an experienced and forward-thinking Product Manager to lead the development and delivery of self-service analytics solutions, with a strong emphasis on leveraging Generative AI (GenAI) and contributing to the evolution of KAIT - Knowledge & Assistance through Intelligent Technology. KAIT is FDJ United's intelligent assistant platform, designed to unify employee access to tools, knowledge, and services.

In this role, you will own the product vision and roadmap for both self-service analytics and select KAIT initiatives, working closely with stakeholders to deliver innovative, AI-powered tools that empower teams across the Online Betting and Gaming (OBG) Unit to independently explore, analyse, and act on data insights.

This is a strategic role that blends technical understanding, product ownership, and cross-functional collaboration to elevate the employee experience through AI-enhanced self-service capabilities. You'll play a key role in making "Ask KAIT" the default behavior for employees seeking data, insights, or support, while also enabling powerful self-service analytics tools that put insight generation directly in the hands of business teams.

Key Responsibilities

1. Act as the primary driver for identifying significant opportunities in self-service analytics, shaping the product vision and roadmap in alignment with FDJ United's strategy and KAIT's long-term mission.
2. Lead the development and launch of AI-driven tools and assistant features, contributing to KAIT's roadmap (e.g., natural language data exploration, prompt libraries, domain-specific assistants).
3. Collaborate across engineering, design, and data teams to build solutions that integrate seamlessly with the broader KAIT platform.
4. Ensure both self-service analytics tools and assistant experiences support secure, scalable, and user-centric design.
5. Ensure self-service analytics tools comply with data governance, privacy, and security standards, collaborating with relevant teams to maintain integrity.
6. Drive adoption and measurable business impact for AI-powered productivity tools, including analytics dashboards and general-purpose assistant features.
7. Continuously improve user experience across both domains by incorporating feedback loops, monitoring, and performance metrics.

Skills and Experience You Will Bring

Essential Skills

• Proven experience as a Product Owner or similar role, delivering data and AI-driven analytics solutions.
• Strong knowledge of GenAI technologies and their application in analytics, including automated insights, natural language querying, and AI-powered decision support systems.
• Experience working in a cross-functional environment to drive product vision, define requirements, coordinate resources, and guide teams through key milestones.
• Technical experience with analytical tools, methodologies, and design.
• Demonstrated ability to gather and convert diverse requirements into impactful product solutions powered by AI-driven analytics and automation.
• Ownership of the full product lifecycle, from ideation to delivery, with a focus on quality, user satisfaction, and AI innovation.
• Exceptional communication and stakeholder management skills, with the ability to influence and align diverse groups on AI-driven product enhancements.

Preferred Experience

• Familiarity with self-service analytics platforms and cloud-based environments like AWS.
• Experience scaling analytics tools to meet evolving business and user needs, particularly through GenAI capabilities.

Soft Skills

• Strong problem-solving abilities and a strategic mindset.
• Ability to foster team collaboration and maintain high engagement in a fast-paced AI-innovation focused environment.
• Comfortable with ambiguity and capable of responding to dynamic priorities.
• Willingness to challenge requirements and propose innovative solutions to meet business objectives.

Additional Responsibilities

• Identify and raise any non-compliance incidents promptly to your line manager.
• Challenge processes, policies, and projects that will negatively impact compliance within the Group.
• Complete all mandatory compliance training assigned to you.

Details

Work Location Type: Hybrid

Office: Type of Employment: Full Time Permanent

Reference Number: TEC2527

About Us

At FDJ UNITED, we don't just follow the game, we reinvent it.

FDJ UNITED is one of Europe's leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you'll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.

We're looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field. Join us in shaping the future of gaming.