Have the digital world at your feet

The FA is significantly investing in and enhancing our foundational digital capabilities to support the development of new propositions, address existing challenges within the business, and provide a platform for future growth. This will mean growing our digital/technology capabilities as we pursue our ambition to reach more people, grow participation, and better serve existing participants, fans, and attendees. As we transform our digital products and platforms, we are looking for talented and experienced professionals to help us accelerate the delivery of world-class, direct-to-consumer experiences.

What will you be doing?

1. Ensure all implementation partners follow the FA's best practice standards and guidance, as provided by the Product Owner Practice Team.
2. Responsible for building on existing work in identifying and documenting requirements for multiple systems, understanding their technical and functional aspects. Lead in discovering and identifying areas for improvement in functions, systems, and business processes in collaboration with expert product teams.
3. Understand and document internal integrations needed between systems, ensuring relevant documentation and plans are in place for successful integration.
4. Work with Scrum teams to deliver projects, sometimes taking on the Product Owner role, and demonstrate best practices in Agile Scrum methodology.
5. Lead and coordinate the work of other Business Analysts on large projects.
6. Act as a technology or process consultant to internal stakeholders.
7. Mentor junior and mid-range Business Analysts and Product Owners.
8. Research software solutions to business challenges and stay informed about products/services in the football industry.
9. Perform additional tasks as required to meet the FA's changing priorities.
10. Ensure compliance with all policies and procedures to maintain high standards of health, safety, and well-being.

Currently, we operate within a hybrid working model, with part of the week from your contractual location and the rest remotely. The contractual location details can be found on the FA Careers page. We promote diversity and encourage applications from all backgrounds. As part of our commitment to a safe environment, all employees will be required to complete a DBS check, appropriate to their role.

Qualifications and Experience

• Significant experience as a Product Owner or Business Analyst working with Agile teams and methodologies.
• Experience in defining and managing requirements using industry-standard techniques.
• Experience liaising with multiple stakeholders and guiding them through product changes.
• Expertise in Agile delivery methods, particularly Scrum.
• ISEB Business Analysis qualifications.
• Knowledge of UML and BPMN.
• Experience with Teams, Miro, Confluence, and JIRA.
• Experience with Marketing and/or CRM systems.
• Experience working with implementation partners and vendor selection processes.
• Strong organizational skills and attention to detail.
• Ability to communicate technical decisions effectively to non-technical audiences.
• Teamwork and continuous improvement mindset.
• Effective presentation skills.

Beneficial skills include applying communication, analytical, problem-solving skills, and knowledge of sports administration systems or football-related technology.

What’s in it for you?

We offer unique office spaces at Wembley National Stadium and St. George's Park, competitive salary, and benefits such as event tickets, free lunches, private medical cover, pension scheme, additional leave days, and a flexible hybrid working model.