Product Owner (Bereavements)

6 month Inital Contact

Requires to be onsite in London 2 times a month

Pay is inside ir35 at a rate of 475 - 500 Per Day

Job Description:

• Join a dynamic team as a Product Owner focused on enhancing customer bereavement journeys. With a commitment to agile methodologies, you will play a pivotal role in streamlining account closing processes, ensuring a seamless experience across multiple account types.

Responsibilities:

• Collaborate with both business and technology teams to understand complex requests and integrate them into existing bereavement journeys.
• Serve as the Product Owner to align Wealth and Corporate & Institutional bereavement journeys with the Retail Journey.
• Identify challenges, risks, and issues, and work with journey teams in Wealth and Corporate & Institutional to ensure customers experience a unified interaction with the organisation.
• Formulate responses and manage the additional demand impacting the teams.

Essential Skills:

• Experience in customer journey mapping and improvement.
• Proficiency in retail banking operations and analysis.
• Familiarity with Jira and scaled agile frameworks such as SAFe.

Additional Skills & Qualifications:

• Prior experience in banking sector, particularly in bereavement processes.
• Strong analytical skills and ability to manage complex stakeholder requirements.

Why Work Here?

• Be part of an innovative environment that values agility and effective delivery. Experience professional growth opportunities while contributing to meaningful changes in customer journeys. Work within a culture that promotes collaboration and a shared purpose.

Work Environment:

• Work within a dedicated team of six, focusing on improving bereavement processes. Engage with cross-functional teams in a dynamic and agile setting, using tools like Jira to manage tasks efficiently.

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.

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