Overview

Our client is looking to add a Product Support Engineer to their international Product Management team.

If you are a Product Manager, Product or Technical Engineer/Support seeking a new challenge, this role could be ideal for you, especially if you can interpret and present technical product information.

Job details

Job Title: Product Support Engineer
Location: Warwick
Salary: Competitive - to be fully disclosed by the recruiter + Bonus
Hours: Flexible start and finish times & Hybrid 1 day per week
Benefits: 25 days holiday, attractive company bonus scheme, flexible working, yearly salary reviews etc.

Responsibilities

• Developing and executing the product strategy, implementing the category roadmap.
• Effectively working towards a group sales strategy utilising sales analytics and data to allow for a more proactive approach.
• Completion and presentation of regular category reviews, analysing performance against previous targets and identifying opportunities to close performance gaps.
• Managing the product portfolio, focusing on new product introduction, through cradle-to-grave process and managing excess and obsolete products, gap analysis and duplications.
• Developing products based on market research and cross functional collaboration.
• Ensuring correct pricing, product features and benefits and photography in marketing activities.
• Leading NPD projects, defining specifications, and presenting documentation to senior management.
• Providing technical products support to other key business areas.
• Supporting other Product Managers within the team as and when required.

Desirable

• Current/previous experience as a Product Manager, Product Engineer or similar
• Exposure to the Manufacturing, Utilities, Construction, Engineering industries
• Technical mindset, ability to understand product specifications
• Knowledge of product standards/ highly regulated products
• Experience in bringing products to market
• Strategic ability to analyse and work effectively
• Excellent communication skills