About NTT DATA Business Solutions:

NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We offer a wide range of SAP services, including consulting, digital innovation, cloud, automation, and system development, to support business IT outsourcing.

As a global SAP Platinum Partner, we leverage our expertise worldwide to deliver quality outcomes for both multinational and local clients. With over 15,000 SAP professionals across 31 countries, we are equipped to help you enhance your SAP strategy and operations.

Our clients trust our proven approaches and deep experience globally.

Our Change Training Analysts are encouraged to contribute to the growth and evolution of our practice by proposing ideas and innovations that benefit clients and colleagues alike.

On-the-job training is provided using the NTT Data Business Solutions project toolset.

Job Summary:

As an OCM Change & Training Analyst, you will support organizational change and training initiatives for technology-driven transformation projects. Your focus will be on applying our Organisational Change Management (OCM) methodology to ensure smooth adoption of new systems and processes, and effective training delivery to all stakeholders.

Duties/Responsibilities:

• Change Management Support:
  • Assist in developing and implementing change management strategies for successful adoption of new systems and processes.
  • Create impact assessments to evaluate change scope across stakeholder groups.
  • Help develop and execute change action plans addressing communication, training, policies, and processes.
• Training Development & Delivery:
  • Support needs analysis, material development, and tool selection for training.
  • Organize and schedule training sessions, including train-the-trainer and end-user training.
  • Gather feedback to improve training programs continuously.
• Stakeholder Engagement & Support:
  • Establish a Change Network of change agents, super users, and trainers to facilitate transformation.
  • Support communication efforts to ensure consistent messaging aligned with the change strategy.
• Process & Documentation:
  • Collaborate with business process leads to update process maps and create SOPs.
• Knowledge Sharing & Continuous Improvement:
  • Contribute to team skill development and knowledge sharing.
  • Own self-directed learning and professional growth.

Required Skills / Abilities:

• Experience:

• Minimum 2 years in change management, training, or organizational development, especially in large-scale technology projects.
• Experience supporting OCM methodologies and training execution.

• Skills:
  • Excellent communication and interpersonal skills to influence stakeholders at all levels.
  • Strong organizational skills with attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
• Personal Attributes:
  • Self-motivated, proactive, adaptable.
  • Strong problem-solving and critical thinking skills related to business processes.
  • Positive, empathetic, and open to change.

Benefits:

Join our award-winning team and be part of a dynamic, innovative culture recognized by awards such as the 2025 SAP Pinnacle Awards and Top Employer Award 2025. We offer opportunities to work on cutting-edge projects and contribute to transformative solutions, along with comprehensive benefits including:

• Home-Based Contract: Flexibility to work from home, subject to operational needs.
• Holiday Allowance: 28 days paid holiday annually (pro-rated for part-time).