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DTC - Partnering with C-suite executives to build commercial growth across Commercial, Digital, Marketing, Change & Transformation.

The Change Partners are seeking a Programme Support Analyst (PMO) for an iconic travel brand. This remote role reports to the Programme Director and on an initial 18 month contract.

The Programme Support Analyst will be a key enabler of delivery excellence for a strategic transformation program.

Key Responsibilities

• Support the governance, reporting, risk management, and coordination of a multi-year program.
• Liaise with project teams, third-party vendors, and support functions to ensure control, transparency, and alignment across workstreams.
• Maintain program-level governance frameworks and ensure compliance with group requirements.
• Design and compile reports for steering committees, tracking progress against milestones and providing early warnings of deviations.
• Support the Programme Director in developing and maintaining the integrated program plan and assist in scenario planning.
• Maintain the central RAID (Risks, Assumptions, Issues, Dependencies) log and a milestone/action tracker.
• Act as the PMO liaison between delivery teams, business units, and vendors.
• Monitor compliance with program standards, maintain project files, and establish document control procedures.

Required Skills & Experience

• Proven experience as a Programme or Project Support Analyst (PMO) within a large-scale business transformation or IT program.
• Strong knowledge of program/project governance, risk and issue management, and stakeholder engagement best practices.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• High proficiency in MS Office (Excel, PowerPoint, Word).
• Proficiency in project management tools such as MS Project, JIRA, Confluence, and SharePoint.
• Experience working on transport, travel, or core platform-related programs.
• Knowledge of Agile and Waterfall methodologies in a hybrid program setting.
• Familiarity with PRINCE2, MSP, or equivalent project/program management frameworks.

Please apply for further information.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management

• Industries

  Travel Arrangements

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