Overview

Role: Programme Coordinator - Alternative Investments Programme at SEO London. This fixed-term 12-month contract role involves ensuring the smooth running of all programme-related events, liaising with students, young professionals and client/partner firms, using data to run reports on impact, and contributing to continuous improvement of the student and participant experience. The position requires a professional level of customer care and collaboration with programme managers and other coordinators.

About SEO London

SEO London is a registered charity in the UK delivering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds. Our programmes foster pre-professional development, facilitate career access, and support long-term success in various industries. We partner with sponsor firms to provide industry insights, employability support, and access to opportunities.

Role Description

The role of a programme coordinator is to ensure the smooth running of all programme-related events. This is a fixed-term 12-month contract role. Responsibilities include understanding SEO London programmes and the relevant industry, liaising with students, young professionals and client/partner firms to run, organise and market events, and using data to report impact. You will work with programme managers and other coordinators to recommend changes to enhance the participant experience. You will also ensure a seamless and professional level of customer care to all participants.

Accountabilities

• Day-to-day delivery of events: manage administration of all participant events, ensure exceptional student communication, coordinate stakeholders, post roles on opportunities page and weekly newsletter.
• Student management & query handling: manage participant relationships, understand needs, resolve issues, improve communication and events, manage programme inbox where applicable, mentor and support CV and recruitment preparation, attend campus events, and organise mentoring/buddy allocations.
• Quality assurance: ensure GDPR-compliant handling of event and participant data, and run CRM reports to track events.

Required Qualifications

• University degree (any discipline).

Skills and Experience

• Project management
• Stakeholder management (preferably including professional corporate partners)
• Organisational skills
• Interest and knowledge of SEO London industries and student lifecycle
• Business writing skills
• Diversity and inclusion knowledge
• Database experience and data analysis
• Understanding of employability skills for students
• Microsoft Office (Outlook, Word, Excel, PowerPoint); ability to create documents, manage data, and run analyses
• Strong communication and listening skills
• Collaborative team player
• Empathy in working with others

What we offer

• Annual Leave: 28 days + Bank Holidays
• Enhanced Family Friendly Policy
• Enhanced pension scheme
• Flexible working (2 days in the office) and office space near Borough Station
• Employee Assistance Programme
• Discounted gyms and other benefits

Closing date for applications

September 12th, 2025. First and second interviews on rolling basis. We are reviewing applications on a rolling basis; please apply as soon as possible.

Equal opportunities

SEO London is committed to preventing discrimination based on race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We strive to avoid disadvantaging individuals due to non-demonstrably justifiable requirements.

Safeguarding

All posts involve safeguarding responsibilities. Successful applicants may be required to complete a DBS disclosure form. Incomplete disclosure may affect eligibility.

Right to work

We cannot sponsor or consider overseas applications at this time; applicants must have the right to work in the UK.

About Us (Sponsor for Educational Opportunity, SEO London)

SEO London is a UK-registered charity delivering educational, training, and mentoring support to young people from underrepresented and underserved backgrounds. Our programmes focus on pre-professional development, career access, and long-term success in elite global industries. Since 2000, SEO London has promoted workplace diversity and inclusion and has alumni in leadership positions worldwide.