Location

Location: Hemel Hempstead, Hertfordshire

Location– CentralSupport, Hemel Hempstead with some travel to our beautiful parks

What we need, in a nutshell:

We’re looking for a Central Operations & Programmes Executive to make sure our operational initiatives don’t just launch – they stick. You’ll help turn strategy into action, supporting parks with rollout, training, and practical implementation.

From creating clear briefing packs to process adoption and system changes, this is a hands-on, delivery-focused role at the heart of how we operate.

Who are we?

We are a dynamic and growing company, shaking up the Great British holiday. With 27 amazing UK resorts, we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime.

What you\'ll be doing:

If you can match the skills, experience and qualities listed below, we’d love to hear from you:

• Coordinate and drive operational initiatives, ensuring they are delivered on time and embed successfully across parks.
• Create clear communications and briefing materials to keep teams informed and aligned.
• Support park with hands-on implementation of new systems, processes, and policies.
• Track progress, identify risks, and escalate issues, helping remove barriers to successful delivery.
• Manage timelines and actions, ensuring clarity of roles and accountability across teams.
• Maintain operational calendars and updates, keeping park teams aware of upcoming initiatives.
• Build strong relationships across Central Operations and park teams to support joined-up working and smooth rollouts.
• Provide additional delivery support as needed, stepping in to keep initiatives on track.

Skills, experience and qualities you’ll need:

• Educated to a good level, with a full UK driving licence and willingness to travel to parks.
• Experience in fast-paced operational or support environments and multi-site or field-based organisations.
• Skilled in project coordination, business change implementation.
• Strong written and verbal communication, able to translate complex ideas into clear, actionable messaging.
• Highly organised and detail-focused, with the ability to manage multiple streams of work, track actions, and follow through.
• Confident using PowerPoint, Word, Excel, Teams, SharePoint, and comfortable building simple dashboards or trackers.
• Proactive, delivery-focused, and resilient, able to take initiative and stay solution-oriented under pressure.
• Collaborative and people-minded, able to work across matrix environments, influence without authority, and uphold integrity.
• Curious and improvement-focused, constantly seeking ways to simplify, clarify, or enhance operational processes.

It’s the icing on the cake, but not essential if you have experience in the leisure and hospitality sector.

It’s about your values too. We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill.

What we can offer you:

This is a chance to use and stretch your skills set and build your career in one of the fastest growing and most exciting holiday companies in the UK. Additional benefits include:

• Bonus Scheme
• Enhanced Family Benefit
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition

Want to join our team? Here’s how to apply

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts check us out at www.awayresorts.co.uk/careers.

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all!

We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work!