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Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, recruitment process outsourcing and advisory services for businesses of all shapes and sizes, opening doors for people with diverse skills, ambitions, and backgrounds. We help organisations find the skills and solutions to reach their goals and assist talented professionals to power their unique potential. We offer our people incredible career opportunities as well as an inclusive culture and flexible working.

About the Role

The Project Coordinator will play a critical role in supporting the successful delivery of a complex, global, multi-client implementation. Reporting to the Senior Project Manager, this role ensures that project activities are well-organised, deadlines are met, and communication flows smoothly across internal teams and external stakeholders. The coordinator will help manage timelines, documentation, and logistics and this role is ideal for someone who thrives in a fast-paced, detail-oriented environment and is passionate about driving operational excellence in global projects.

Responsibilities

• Support with planning, executing, and monitoring project activities across multiple workstreams, suppliers and clients.
• Support with updating project plans, trackers, and documentation to ensure accuracy and alignment with timelines.
• Coordinate meetings, workshops, and stakeholder sessions, including scheduling, agenda preparation, and minute-taking.
• Serve as a point of contact for internal teams and external suppliers and clients, ensuring timely and professional communication.
• Track and follow up on action items, decisions, and deliverables to ensure accountability and progress.
• Support with preparing regular status reports and presentations for internal and client-facing updates.
• Ensure all project documentation is prepared, organised, and accessible to relevant stakeholders.
• Support the identification, logging, and tracking of project risks and issues. Escalate concerns appropriately and assist in developing mitigation plans.
• Help ensure adherence to project governance, standards, and best practices. Support with preparation for project assurance reviews.
• Support with maintaining project tools (e.g., Smartsheet, SharePoint, MS Office, Uppwise).

What Success Looks Like

ACE Behaviors

• Accountability: Own your tasks and follow through on commitments. Ensure project documentation, timelines, and actions are consistently maintained and delivered to a high standard.
• Collaboration: Work closely with the Senior Project Manager, internal teams, and external stakeholders to foster a positive and productive working environment. Be responsive, respectful, and solution oriented.
• Empowerment: Take initiative to solve problems, improve processes, and contribute ideas that enhance project delivery. Be confident in raising risks or concerns and suggesting improvements.

Core competencies/skills

• Attention to Detail: Ensure accuracy in documentation, reporting, and scheduling to support smooth project execution.
• Communication: Clearly and professionally communicate with diverse stakeholders across regions, including internal teams, clients, and third-party vendors.

Essential Experience

• Project coordination or support experience in a complex, global or multi-client environment.
• Experience working alongside project managers to deliver structured outcomes.
• Experience communicating with diverse stakeholders across regions, including internal teams, clients, and third-party vendors.
• Comfortable managing follow-ups, updates, and coordination across time zones.

Project Management Tools

• Hands-on experience using project management and collaboration tools such as Smartsheet, MS Project, Jira, Confluence, or similar platforms to manage timelines, tasks, and documentation.
• Experience organizing meetings, including scheduling, preparing materials, and capturing actions and decisions.

Documentation & Reporting

• Experience maintaining project documentation, preparing status reports, and supporting governance processes.
• Strong attention to detail.

Multi-tasking in Fast-Paced Environments

• Demonstrated ability to manage multiple priorities and deadlines simultaneously, especially in dynamic, high-pressure project settings.

Exposure to Implementation Projects

• Experience supporting implementation or rollout projects, ideally involving systems, services, or process changes across multiple clients and/or geographies.

Essential Qualification

Education

• Bachelor’s degree or equivalent
• Foundational understanding of project management principles, methodologies (e.g., Agile, Waterfall).
• Certifications (Preferred but not mandatory): PRINCE2, CAPM, AgilePM
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Excellent written and verbal communication skills, with the ability to interact professionally with global stakeholders.
• Demonstrated ability to manage multiple tasks, prioritise effectively, and maintain attention to detail in a fast-paced environment.
• Opportunity to work on projects such as Employer Branding, Talent pipelining, Recruitment Innovation, Candidate Experience.
• Track record of high performance and delivering excellent results. Competitive salary and benefits package with bonuses/commission and incentives program.
• Private medical insurance
• Training and development opportunities
• Volunteer time off and global incentive weekend eligibility
• Employee wellbeing programs

As a Disability Confident Employer, Robert Walters is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require accommodations or adjustments as a result of a disability, impairment or health condition, please let us know.

This position is being sourced through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, is an employment business and employment agency and welcomes applications from all candidates.

About the job

• Contract Type: Temporary Interim Management
• Specialism: Human Resources
• Focus: Other specialist positions
• Industry: Admin and Secretarial
• Workplace Type: Hybrid
• Experience Level: Associate
• Language: English - Professional working
• Location: London

Salary: Competitive Package

Location: London

Job Reference: 7257

Date posted: 11 September 2025

Consultant: Georgia Whiting