Property Manager (Social Housing)
New Today
Location: Central London (Hybrid - 3 days office / 2 days WFH)
Contract Type: Full-time, Permanent
Salary: £35-40,000 + Discretionary Bonus
About the Role
We are seeking a proactive and detail-driven Property Manager to join a growing Social Housing team within a fast-paced and expanding Asset Management business. With a focus on residential assets-ranging from serviced apartments to HMOs. You will be responsible for ensuring properties are compliant, well-maintained, and delivering excellent service to tenants across Greater London.
Reporting directly to the Director of Social Housing, this is a key role in overseeing the day-to-day operations and compliance of a diverse portfolio, managing repairs and maintenance, and supporting property-related projects.
This is a fantastic opportunity to join a close-knit, entrepreneurial team with ambitious growth plans and the chance to make a real impact on the quality of housing and community development.
Key Responsibilities
- Manage your own property portfolio, overseeing full tenancy lifecycle (check-ins/check-outs, inspections, dilapidations).
- Ensure properties comply with all relevant regulations and standards, including licensing and safety certifications.
- Coordinate and track repairs, maintenance, and Planned Preventive Maintenance (PPM).
- Respond to tenant queries and manage communications with internal teams and contractors.
- Prepare and maintain property records, audits, reports, and compliance documentation.
- Monitor property budgets and expenditures, including void periods and insurance claims.
- Raise purchase orders, work orders, and ensure cost-effective delivery of services.
- Work closely with internal departments (e.g. finance, maintenance) to ensure smooth operations.
- Deliver a high standard of customer service and professional support across the portfolio.
- Assist with project-based work, inspections, and team-wide initiatives as required.
What We're Looking For
Experience & Knowledge:
- Experience managing residential property portfolios, ideally within social housing or HMO environments.
- Strong understanding of housing law, compliance, and regulatory frameworks.
- Familiarity with ERP/property management systems such as Yardi, MRI, or Qube.
- Solid operational knowledge of asset and facilities management best practices.
Skills & Attributes:
- Excellent organisational and time-management skills.
- Strong communication and interpersonal abilities.
- Comfortable working independently and as part of a team.
- Analytical mindset with a proactive, problem-solving approach.
- Able to manage multiple projects and priorities under pressure.
- Budget management and reporting experience.
Professional Qualifications:
- RICS (preferred) or working towards a relevant professional designation.
What We Offer
- 25 days holiday + UK public holidays
- Discretionary annual bonus
- Private Medical Insurance (Vitality)
- Company pension (salary sacrifice)
- Enhanced maternity pay (subject to eligibility)
- One paid professional membership per year
- Hybrid working model (3 days in-office, 2 days WFH)
- Dog-friendly office (1 day/week, policy-dependent)
- Location:
- London, England, United Kingdom
- Salary:
- £80,000 - £100,000
- Job Type:
- FullTime
- Category:
- Management & Operations