Property Manager/Trainee Property Manager

Looking to take the next step in your career? We are seeking an ambitious and dedicated Property Manager or Trainee Property Manager to join our Residential Property Management team based in our Oxford office. Whether you are experienced or just starting out, you will play a key role in our growth and development, receiving training and support to meet set targets. You will manage a portfolio of let properties throughout the entire rental process, from inventory and schedule of condition (check-in) to tenancy termination (check-out), ensuring all departmental targets are met.

We offer the flexibility to work from home one day per week, along with the convenience of on-site parking, with working hours from 9.00am to 5.30pm.

The post holder will join a team of 10 working across a range of levels and support functions. Our Oxford office has over 100 professionals across our main divisions which means there are lots of exciting events going on with various office socials, health & wellbeing and fundraising activities to get involved in.

We offer a highly competitive salary package which includes a fantastic benefits package including one day working from home per week and on-site parking. We also offer a variety of flexible benefits allowing you to choose those that suit your personal circumstances including, purchasing additional leave, health cash plans, cycle to work scheme and so on!

• Administer the management of let residential properties to include efficient and correct handling of problems arising during the tenancy, managing any repairs, overseeing check-ins and check-outs and negotiating deposit returns.
• Conduct 6-monthly inspections of all properties, advising Landlords of any changes or issues arising. Promptly notifying tenants of any areas where action is required.
• Manage the relationship with the landlord, including reporting maintenance and accounts matters
• Identify and recommend need for property upgrades and refurbishment, organising any between tenancy work, including that arising from dilapidations to allow for a timely re-let to maximise Landlord’s income.
• Maintain a working knowledge of compliance information
• Assist in the management of properties owned by institutional landlords, ensuring that their specific requirements, investment goals, and compliance standards are met.

What will it take to be successful?

To be successful in this role, you will have proven knowledge of the property industry gained from either a previous role in property management or a similar field. You will have a professional manner and excellent customer service skills at all times, be a strong administrator and have good organisational skills. The chosen Property Manager will have the ability to take the initiative in a confident and personable manner, be a strong team player with good interpersonal skills. Numerate with excellent written and verbal communication along with fine attention to detail.

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, with the Investors in People Gold accreditation, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

• Approachable – We treat every relationship with respect, integrity, and warmth
• Effective – We do what we say we will, we do it well and we are accountable
• Ambitious – We are ambitious for our clients and for our firm

We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

• Communication - Ensures effective, clear, and relevant communications in support of business objectives
• People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
• Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
• Use of Technology - Modern, Agile, Digital Employee
• Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
• Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.