Job Title:QHSE Administrator
Contract Type: Permanent
Salary:£35,620 per annum
Working Hours: Full Time - 35 Hours
Working Pattern: Monday to Friday
Location: London / Hybrid

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don'tmeet all the essential criteria on the job description.

The difference you will make as anQHSE Administrator

Riverside Property Services manages the repairs and maintenance service to over 24,000 properties across London, the Southeast and Home Counties.

Riverside Property Services undertakes repairs, servicing, voids and planned maintenance work to our customers’ homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks.

The QHSE Administrator will work closely with the QHSE team to support all QHSE processes and drive continual improvement. You will work collaboratively across the team and maintain the processes to support the service delivery.

About you

We are looking for someone with:

• Minimum 5 GCSE’s grade 4-9 including math’s and English.
• Level 1 computer applications or equivalent.
• Proven attention to detail.
• Proven organisation skills and experience.

Why Riverside?

One Housing is part of Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

This role also falls under our Ethnic Diversity guaranteedinterview scheme. If you are Ethnically Diverse and demonstrateyou meet the minimum criteriafor the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Role Profile

• Maintain and organise QHSE-related documents such as risk assessments, compliance certifications and safety records.
• Ensure that all documents are up-to-date, accurate, and stored in an accessible manner.
• Maintain the document library for all QHSE policies, procedures, forms, and processes.
• Support the QHSE team with monitoring of Key Performance Indicators (KPIs) in line with targets, including incident, near miss, training, face fit testing, risk assessment compliance, asbestos compliance and lone worker safety device usage.
• Provide administrative support during investigations and follow-up actions.
• Collate data and support the QHSE team with updating reports and management reports.
• Manage the day to day running and monitoring of the team’s channels and mailbox – this may include managing access, first point of contact for any enquires, run reports.
• Assist in preparing training materials and presentations.
• Maintain a record of all monthly QHSE communications – this may include KPI reports, changes to Safe Systems of Work, safety alerts etc
• Manage the QHSE team SharePoint site – monitor team members file documents correctly.
• Assists in the maintaining of the certification of ISO 9001, ISO14001, ISO45001 and PAS99
• Support with the onboarding processes for new contractors.
• Provide administrative support to Head of QHSE, QHSE Advisors, and QHSE Co-Ordinators as needed.
• Coordinate arrangements for HSE activities, such as meetings, training, and site inspections.
• Minute taking and supporting the Health and Safety Committee

Other Information

• This role will be predominantly on site with some flexibility for home working.
• The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.
• To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
• The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.
• You will undertake regular training to enable you to deliver your role safely.
• From time to time, you may be required to undertake additional duties and responsibilities of an equivalent nature, in consultation with your Line Manager.

Person specification

Knowledge, Skills and Experience

• Minimum 5 GCSE’s grade 4-9 including math’s and English.
• Level 1 computer applications or equivalent.
• Proven attention to detail.
• Proven organisation skills and experience.
• Strong IT Skills.
• Experience with the maintenance of integrated management systems.
• Experience in administration of QA (Quality Assurance) systems.
• Experience in the construction industry/responsive repairs.

Personal Qualities

• Planning, organising and interpersonal skills.
• Proven team player.
• Ability to find ways to improve own level of knowledge and skill by networking both within and outside the company.
• Is motivated to drive self-development using all available resources to achieve success.
• Is punctual and has good attendance levels.
• Friendly and Approachable.
• Able to maintain confidentiality.
• Ability to work autonomously and use own initiative.
• Working knowledge of Microsoft Suite (including Word, Excel, PowerPoint, Outlook, Teams)

About Us

Riverside is one of the UK’s leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade.