Overview

Join to apply for the Quality Administrator - FTC 6 Months role at Arden University.

Employment type: Fixed Term Contract for 6 months. Reporting into: Quality Team Leader. Department: Quality & Registry.

Hybrid working arrangement: 1 day travel into the Coventry head office per month. This may fluctuate with business requirements. The Arden work location is added to employment contracts as a non-contractual benefit.

Closing Date: Monday 22 September.

We reserve the right to close this vacancy early should we receive sufficient applications or to respond to business needs. If you are a current Arden student or have an upcoming course with us, you are not eligible for Student Experience roles due to a conflict of interest related to system access.

The Role – Quality Administrator

Reporting to the Quality Team Leader, we are looking for a Quality Administrator to join our highly skilled and supportive Quality Team. The role provides important administrative support for Arden’s quality assurance and enhancement processes and procedures, including academic misconduct, student disciplinary, student appeals and exceptional mitigating circumstances.

About You

To be successful as a Quality Administrator you must have:

• Strong Administrative and customer service skills
• Experience of working with database systems and Excel reporting spreadsheets or data dashboards
• Strong problem solving skills
• Ability to plan, organise and prioritise workloads to meet specific deadlines in a high-pressured environment

• Desirable: Experience of working in a Higher Education/Further Education environment
• Knowledge of quality assurance or registry processes in an educational context
• Experience of working with student record systems or large IT record systems

Responsibilities

The Quality Administrator will sit within the Quality and Registry team, the university’s administration hub for our students. It is responsible for a wide range of functions, from governance through to student administration, marking and assessment. The team also handles processing all results and grades for students and produces all certificates awarded at graduation.

Salary and Benefits

Salary: £24,000 – £26,000 per annum

Hours per week: 37

Benefits: View full benefits here. We offer a generous package including holiday entitlement, pension, private medical insurance (where applicable), and other employee benefits.

About Arden University

Arden is an aspirational, multi-award-winning university expanding into new disciplines, partnerships, and locations. Our vision is to be the first-choice university for career-focused lifelong learners worldwide, ensuring everyone has access to higher education.

We are committed to removing barriers to learning and making education more accessible, with a focus on innovation and digital education.

Equity, Diversity & Inclusion

Arden University is proud to be a Disability Confident Employer. If you have a disability, you may be guaranteed an interview if you meet the essential criteria for the role. You can indicate this on the application form. We are an Equal Opportunity Employer and welcome applications from all groups, regardless of age, disability, gender, race, religion or belief, sexual orientation, or other personal circumstances.

Sponsorship

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa. We welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.

Seniority level

• Not Applicable

Job function

• Information Technology

Industries

• Higher Education

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