Overview

Quality Manager - UK\'s No.1 Soap Manufacturer. Hybrid. Glasgow - Hybrid. Up to £45,000 per annum + 33 days holiday, rising with service. Plus excellent benefits including Pension, Income Protection, Help@Hand (EAP, GP and Physio Services), Death in Service 3x annual salary, and more. Full time - permanent. Hours: 8:00–16:30 (Mon-Thu), 8:00–15:00 (Fri, working from home). Reporting to: Managing Director. Values: Ethical, Sustainable, Trusted. Company: UK\'s Largest Bar Soap Manufacturer with a global customer base. Products featured in British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! and more.

\"The Bar is Back\" - we need your mechanical expertise, problem-solving mindset, and drive for innovation to help us scale from 20 million to 70 million bars a year. We craft a wide range of personal care products, including hair and body cleansers and aromatic oils, and produce high-quality, sustainable soap products for leading global brands. We are committed to sustainability and social responsibility.

Responsibilities

• Lead and drive compliance with ISO and all certified standards.
• Own and manage the Quality Management System (QMS), processes, and documentation to meet ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos Organic requirements.
• Manage and develop the Quality Team and oversee daily operations.
• Chair monthly and annual Quality Meetings, ensuring performance reviews against Quality Manual 5.6.2.
• Set annual Quality objectives and deliver them on time.
• Define, monitor, and report on Quality KPIs.
• Coordinate and support external and internal audits, including traceability and recall exercises.
• Safeguard product quality—ensuring in-process and finished goods meet customer standards.
• Investigate complaints, non-conformances, and deviations; drive root cause analysis and implement CAPAs.

About You

• Qualifications: Degree in a scientific discipline or extensive manufacturing experience with a strong focus on Quality systems.
• Experience / Skills / Knowledge: Proven track record in Quality systems and GMP compliance, including ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, Cosmos/Soil Association Organic; experienced leader; proficient in Office 365 and ERP systems.
• Aptitudes / Attributes: Clear, confident communicator; cross-functional collaboration; ability to engage senior management and deliver updates at board level.

What’s on Offer

• Competitive market salary
• 4-weekly pay cycle
• 33 days holiday inclusive of bank holidays rising with service
• Pension
• Death in Service benefit of 3x basic salary
• Income protection after 1 year in role
• Access to Help@Hand providing EAP, GP & Physio services and discounts with retailers

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