We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.

Why you will love this opportunity as Recruitment Coordinator at Civica

As a Recruitment Coordinator within Civica’s Talent Acquisition team, you will play a key role in supporting our recruitment processes and providing the coordination essential to successful hiring. You will be responsible for ensuring smooth, efficient interview scheduling, maintaining accurate recruitment data, and enabling the Talent Acquisition team with the tools and insights needed to deliver high-quality, consistent recruitment outcomes.

What you will do to be successful in this role as Recruitment Coordinator

Responsibilities:

• Coordinate high-volume interview scheduling across the UK, ensuring timely communication with candidates and hiring managers

• Prepare and send interview confirmations, logistics details, and supporting documentation to candidates and internal stakeholders

• Maintain accurate and up-to-date records in our ATS (Workable) to ensure reliable reporting and candidate tracking

• Collaborate with Talent Partners and hiring managers to support efficient, consistent recruitment processes

• Produce regular reports and track recruitment metrics to provide insights to the Talent Acquisition team and wider business

• Contribute to process improvements and initiatives aimed at enhancing efficiency and candidate experience across recruitment activities

Requirements:

• Strong administrative skills with the ability to manage high-volume scheduling, documentation, and system updates accurately

• Confident working with applicant tracking systems, and comfortable using digital tools to support recruitment processes

• Ability to prioritise and manage multiple tasks in a fast-paced, high-volume environment, with a proactive approach to resolving scheduling conflicts or process challenges

• Strong collaboration skills, working effectively with Talent Partners, hiring managers, and the wider People team to deliver smooth and consistent recruitment processes

• Consistent attention to detail, ensuring records, reports, and candidate communications are accurate and consistently maintained

• Highly organised, with the ability to maintain quality and process standards

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

Pension Contributions – 5% employer match to support your future.
Income Protection – Up to 75% salary cover for long-term illness.
Life Assurance – 4x salary tax-free lump sum.
Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

Private Medical Insurance – Fast access to private healthcare.
Health Cash Plan – Claim back physio, therapies & more.
Dental Insurance – Cover for routine & emergency care.
Affinity Groups – Join employee-led communities.
Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.