HR Business Partner – Retail Operations (Multi-Site)

Location:Field-based, covering our clubs in the Midlands and South of the UK with regular travel to our Nottingham Support Centre
Contract Type:Full-time, Permanent
Salary:Up to £60,000 per annum plus annual bonus (depending on company performance) Car or Car Allowance

Are you a strategic HR professional ready to make a real impact across a fast-paced, multi-site retail business? If you're passionate about people, thrive in an innovative and fast paced environment, and love the idea of being a trusted partner to our Retail Operations teams, we want to hear from you.

In return for everything you bring, we offer an exciting role in a rapidly expanding business and a competitive rewards package which includes

• Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
• Thrive App – for your mental wellbeing approved by the NHS
• Buzz Brights Apprenticeships
• Buzz Brilliance Awards – Employee Recognition Scheme
• Buzz Learning, our digital learning platform with access to 100s of online courses
• Access to Trained Mental Health Advocates for advice on your mental wellbeing
• 5 weeks Annual Leave plus Public Holidays
• Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)
• Staff discount 50% off bingo tickets, food & soft drinks
• Refer a Friend Scheme
• Life Assurance
• Pension Scheme

About the role

As ourHR Business Partner, you’ll play a pivotal role in shaping and delivering our people strategy across three of our six regions, supporting around 30 Retail Club Management teams from our clubs in the Midlands to our clubs in the south of the UK. You’ll be the trusted expert for all things HR, from employee relations and performance management to succession planning and talent development.

Working closely with Regional Managers and our Retail Operations Director, you’ll help drive business performance, champion our values, and foster a culture where our people can truly thrive.

To succeed in this role, you’ll need to bring a strong generalist HR background and a proven track record in a fast-paced, multi-site environment. You’re confident, calm under pressure, and not afraid to challenge the status quo. A natural relationship builder and strategic thinker, you combine big picture vision with hands-on delivery, always keeping people at the heart of what you do.

What You’ll Be Doing

• Delivering a commercially focused HR service across your regions
• Leading on employee relations, including Employment Tribunals
• Driving engagement, retention, and recognition strategies
• Coaching and developing Club Managers to be brilliant people leaders
• Supporting succession planning and talent development
• Partnering with our HR and Talent teams to deliver strategic initiatives
• Attending regional meetings and providing expert HR insight
• Facilitating change and promoting continuous improvement
• Providing weekend on-call cover when required

Essential Skills & Experience:

• Strong HR generalist experience in a commercial, multi-site setting
• Excellent knowledge of employment law and HR best practice
• Proven ability to influence senior stakeholders and drive change
• Comfortable managing sensitive and confidential issues
• Flexible, proactive, and highly organised
• Full UK driving licence and willingness to travel extensively

Desirable:

• CIPD qualification or equivalent
• Experience with TUPE and M&A activity

Why Join Us?

We’re not your typical 9–5 business. We’re agile, people focused and driven by our values. You’ll be part of a small but mighty HR team, making a big impact across our retail operations. If you’re ready to take ownership, drive change, and help shape the future of our business, we’d love to meet you.

Ready to Apply?

If this sounds like your next challenge, clickApply Nowand let’s start the conversation.

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