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Regional Payroll and Benefits Lead, UK and EMEA, London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: c01edb814eb1

Job Views: 11

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Background

Charles Taylor is a global leading provider of professional services to the insurance industry. We are a profitable, growing organisation that is highly regarded in the insurance industry as a top-tier provider of professional services, employing some of the industry’s ‘best in class’ professionals and technical experts. Our delivery of high quality, individually tailored services to our clients is backed by our core values of excellence, partnership, quality, and support, and we look for employees to join us who exemplify these values and our ethos.

As part of a finance improvement programme, we are transforming our global payroll to standardise processes, improve controls, and enhance reporting through a cloud-based SaaS solution integrated with Microsoft Dynamics365 Human Resources software. We have appointed a single party payroll administrator under a master contract with local payroll in each region governed under that master contract.

The Role

This role will be responsible for implementing, managing, and executing the regional payrolls within the Payroll & Benefits COE. It requires strong technical payroll & benefits knowledge, experience, and understanding of global payroll and benefits management, stakeholder relationship management, project delivery, and merger and acquisition integration. The role sits within the Payroll, Benefit, and Reward team within HR, and will work closely with HR Ops, HR Business Partners, and Finance in the delivery of payroll and benefits activities.

The role can be performed mostly remotely but occasional visits to the London office may be required, as and when requested.

Key Responsibilities

• Leading the accurate and timely running of all payrolls under scope, whether managed through the COE team or by oversight through local teams.
• Lead, check, and approve all Payroll activities across the Region, ensuring data security, integrity, and accessibility across HR, Payroll, and Finance systems.
• Develop systems, procedures, and controls to ensure strong governance and compliance of payroll & benefits activities and processing.
• Ensure that all Payroll & Benefits technical and governance required documentation such as SOPs, checklists, and country guardrails are created, maintained, and understood by all stakeholders.
• Drive advanced data analysis to provide strategic insights and help guide and mentor junior analysts in effective analytical techniques and to improve processing and data management across Payroll & Benefits.
• Serve as a subject matter expert in Payroll and Benefits legislation, market trends, and good practices, as well as a comprehensive understanding of system design and configuration.
• Manage external stakeholder relationships proactively, overseeing account management, invoices, CSAs, and KPI/SLAs for the respective region.
• Manage internal stakeholder relationships, building trust and confidence, and proactively addressing stakeholder and business needs.
• Lead the execution of complex Payroll and Benefits programs, including implementations, project management, M&A integration, renewals, transfers, vendor changes, and optimization projects within your regional payrolls.
• Work with local HR and the Business on renewals and ongoing management of Benefits, where not managed under the COE.
• Support and mentor Junior Analysts and Pension & Benefits Assistants, including managing their daily tasks, payroll checks, benefit renewals, and data accuracy.
• Act as cover for other Regional Payroll & Benefit Leads as required.

Values

Our values define who we are, what we stand for, and how we behave. They guide how we work with colleagues and clients, today and in the future. By embodying these values daily, we deliver better results for the insurance industry.

Demonstrate and role model the Charles Taylor six Values: responsibility and respect (Integrity), collaboration, agility, care, and accountability.

Required Skills

• Proven multi-country payroll management experience, particularly in UK, EMEA, and Middle East regions.
• Experience with benefits processing, including program and plan management and renewals.
• Strong stakeholder management, influencing, and business partnering skills.
• Excellent communication, interpersonal, and influencing abilities.
• Proactive, agile, analytical, and solution-focused mindset.
• Ability to work independently, prioritize, and manage multiple workstreams in a fast-paced environment.
• Knowledge of HR, Benefits, and Payroll system interfaces and their impacts.

Why join Charles Taylor?

We are proud that nine out of ten employees recommend Charles Taylor as a great place to work. We foster a positive environment where empowerment, learning, and professional development are prioritized. We offer structured induction, training, professional qualification support, and a comprehensive learning curriculum.