Regional Slots Manager (Scotland & the North)

Join to apply for the Regional Slots Manager (Scotland & the North) role at Grosvenor Casino

Company Description

We are Grosvenor Casinos, on a journey to become the UK's most loved casinos. Our venues are at the heart of their communities, offering a space for people to play, have fun, relax with friends, and enjoy our food, drinks, and entertainment.

We are experiencing growth and now is an exciting time to join us. Grosvenor is a 24/7 operation committed to safer gambling, building an inclusive, diverse, and engaged team.

Job Description

As the Slots Manager, you will be responsible for delivering the Grosvenor Slots Strategy (GSS) and supporting General Managers in maintaining efficient slots operations. Your focus will be on driving revenue across the region and managing KPIs to meet commercial targets.

This regional role covers venues across Scotland and the North of England, requiring travel 2-3 days a week.

Main Responsibilities

• Manage daily slots operations, including supplier relationships, to meet SLAs and targets
• Conduct Business Review Meetings and ensure follow-up actions
• Maintain brand standards, compliance, and responsible gaming procedures
• Deliver and optimize promotional campaigns, attending meetings and suggesting improvements
• Stay informed about industry trends and recommend revenue-enhancing changes
• Support clubs with slots counts, collections, and investigations
• Suggest venue layout changes to increase revenue
• Develop supplier relationships and collaborate on product development

Product and Supplier Management

• Maintain and develop supplier SLAs
• Work with the E-Gaming Team to maximize product opportunities
• Ensure machines are strategically placed to optimize revenue
• Support Grosvenor’s responsible gaming commitments

Qualifications

• Experience in casino slots operations
• Proven ability to influence venue and supplier performance
• Performance-driven with a commercial mindset
• Strong communication and influencing skills
• Collaborative approach
• Effective team management
• Good time management and prioritization

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Gambling Facilities and Casinos

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