Regional Support Manager – Highgate Care

We’re currently looking for a Regional Support Manager to join the team at Highgate Care working remotely covering Yorkshire and surrounding areas. If you’re someone who naturally brings warmth, energy and creativity wherever you go, and you love the idea of making each day meaningful for our residents, this could be the perfect role for you.

Base pay range: £55,000-£60,000

Location: Yorkshire and surrounding areas

Job Type: Permanent, Full-time

Sponsorship: Not currently available

Job Description

As our Regional Support Manager, you’ll play a vital role in enriching the lives of residents by supporting the homes and directors across the region.

Responsibilities

• Support the homes when a Manager is absent and provide support to the Directors.
• Attend local authority meetings, Regional Team Meetings, and Safeguarding Meetings as required.
• Provide on-call and weekend cover as required.
• Perform any other duties as assigned to ensure the smooth running of the homes.
• Audit and support all staff to deliver their duties in a timely and effective manner.
• Ensure staffing levels are appropriate and safe to meet the needs of the residents at all times.
• Audit and oversee the introduction and reception processes for all new residents.
• Audit and ensure the protection of all residents, safeguard and promote their health, welfare and quality of life.
• Assist staff in overseeing the development of a care plan for each resident in consultation with the resident, other relevant professionals and, where appropriate, the resident’s representative or family members.
• Audit and ensure the effective implementation and review of all care plans.
• Investigate all complaints, carry out the required action, and report to the Director and, where necessary, the Registration Authorities.

What We’re Looking For

• Warm, approachable, and brimming with positivity.
• Organised, reliable, and confident in leading a team.
• Creative, enthusiastic, and able to motivate others.
• Passionate about improving the lives of older people.
• Able to work flexibly across some evenings and weekends.
• Previous experience in a similar role.
• NVQ Level 5.

What We Offer

• A friendly, supportive, and welcoming workplace.
• Real opportunities for ongoing training and career progression.
• A chance to make a meaningful impact in people’s lives every day.
• A valued role within a close-knit team that cares as much about each other as we do our residents.

If you believe that kindness and compassion should be at the heart of care, we’d love to hear from you. Apply now and be part of our team at Highgate Care that makes each day brighter for our residents.